Allianz wins CQIB Claims Service Award

Sydney, 11 June 2015

For the fourth consecutive year, Allianz has been named the recipient of the Best Claims Service Award by the Council of Queensland Insurance Brokers (CQIB).

The annual Queensland Day Celebration and Insurance Awards recognise and celebrate outstanding performers in the insurance industry across a range of different categories. The 22nd Annual Awards were held in Brisbane on 4 June 2015.

As a professional association that plays a key role in the insurance industry, CQIB members voted Allianz the best claims service provider based on the company's claims management over the past 12 months, which included understanding and resolving customer issues quickly and efficiently.

Commenting on Allianz's success, Managing Director, Niran Peiris said, "Allianz is delighted to win the Best Claims Service Award in recognition of the service our Claims Team delivers. The team works tirelessly to provide our customers with the best possible service, during their time of need."

"This award is particularly impressive given the number of large weather events we have dealt with in the last six months. The claims team has worked hard to continue to deliver a superior service to our customers during this period of higher than normal activity," he said.

"At Allianz, we have continually worked to improve our claims performance with the establishment of numerous innovative programs that have helped us to build an industry-leading claims service.

"I am proud of the Claims Team at Allianz and applaud their dedication to delivering in those moments when our customers need us most, something we call 'The Allianz Experience'," said Mr Peiris.

Manager Claims Services Queensland, Catherine Troyahn, accepted the award on behalf of Allianz.

CQIB is a professional association that plays a key role in the insurance industry. With a membership body of around 60 Queensland brokerages, CQIB's members employ approximately 400 employees and place more than $500 million in annual premiums.

About Allianz Australia
General Insurance Company of the Year 2014, 2013, 2012, 2011, 2009*
Best General Insurance Company of the Year 2014, 2012, 2010, 2007, 2006**

Allianz Australia delivers a wide range of personal, commercial and corporate insurance products and services to more than 2.5 million policyholders. Over 50% of Australia's top 200 BRW-listed companies have some form of insurance cover with the group and the group provides workers compensation services to around one-fifth of Australian employees.

*Australia & New Zealand Insurance Industry Awards
**Australian Banking and Finance Insurance Awards