Compulsory Third Party (CTP) insurance is a mandatory policy that generally covers anyone who drives your vehicle (including yourself) for injuries caused to others in an at-fault motor accident.
What is SA CTP Insurance?
Have you been injured in a motor vehicle accident? Making a claim with us is quick and simple. Find out what’s involved and what you’ll need to make a claim.
What does SA CTP insurance cover?
CTP insurance provides the following cover Australia-wide, 24 hours a day.
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What’s covered
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What’s not covered
The extent of SA CTP cover is defined by law and in some circumstances may be excluded, such as driving while under the influence of alcohol.
Read the Policy of Insurance to find out more.
Choosing your CTP insurer in SA
Drivers are free to choose a SA government-approved CTP insurer when renewing their vehicle registration.
All government-approved insurers' CTP premiums and claimant survey ratings appear on your registration renewal notice to help with this choice. For more information, visit the SA CTP Insurance Regulator.
Useful information
CTP Insurance Regulator
The CTP Insurance Regulator is responsible for regulating and monitoring the SA CTP Scheme. Find out more with FAQs for injured people and FAQs for vehicle owners.
What is Lifetime Support?
The Lifetime Support Scheme (LSS) is a no-fault government scheme which provides necessary and reasonable treatment, care and support for people who sustain serious lifelong injuries in a crash.
Driving and transport services
Find out more about vehicle registration, driver’s licenses and road safety.
Service SA
Gives access to a range of government services and information online, over the phone and at various locations throughout SA.
Why choose us?
Local support
SA-based CTP specialists will handle your claims quickly and fairly
A leading insurer
Be covered by one of Australia's leading insurers
Award winning
Allianz voted Australian General Insurer of the Year 2019
Ready to get started?
Frequently asked questions
The name of your current CTP insurer appears on your registration renewal notice.
Alternatively, you can use the EzyReg system or call the CTP Regulator Enquiries Line on 1300 303 558.
You can choose to insure with us at the time you renew your vehicle’s registration by:
- Tick-a-box: Registration renewal notices will include a list of all CTP insurers along with their corresponding price and claimant survey rating. Simply tick the box of your desired insurer when renewing your registration at a Department of Planning, Transport and Infrastructure (DPTI) office.
- Online nomination: If you’re renewing your registration online, you’ll be given the choice of insurers along with their price and Claimant Survey Rating.
DPTI issues CTP insurance renewal notices, and provides premium collection services as part of the vehicle registration process. Therefore, while it’s not necessary to contact us to renew your CTP policy, we’re available to answer any questions you might have. Give us a call on 1300 686 725.
You can renew your registration online by visiting EzyReg.
You can also visit a Service SA Centre with your registration renewal notice.
If you have any other questions about renewing registration, visit the DPTI website or give them a call on 1300 361 021.
The SA CTP Insurance Regulator sets a maximum and a minimum price that can be charged for CTP insurance for each type of vehicle. CTP insurers are free to set their prices anywhere within this range.
The maximum and minimum prices may vary from time to time, likely due to changes in economic factors and/or the cost of CTP claims across the industry. Your CTP premium for all insurers will be shown on your registration renewal notice.
To learn more about premiums and how they’re set, visit the SA CTP Insurance Regulator.
The CTP Regulator conducts claimant surveys at key stages of the claims process i.e. claim lodgement, liability decision, medical assessment and closure. Claimants are asked to give a rating from 0 to 100 on their overall experience with the insurer managing their claim.
The survey results are used to determine an overall average claimant service rating for each CTP Insurer on a rolling six-month basis. These ratings are displayed on registration renewal documents next to each approved insurer.
Find out more about the CTP Regulator claimant survey.
If you choose us as your CTP insurer, DPTI sends us daily transaction files with all the relevant policy, vehicle registration and payment information. It’s then uploaded into our system to create a policy record for each vehicle.
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Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered on this website.
Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered on this website.