Our awards

Recognition for the work we do
From Insurer of the Year to Excellence in Claims, we’re proud to have won numerous industry awards over the years.
Australian Insurance Industry Awards ANZIIF Highly Commended 2025 badge

Awarded the Highly Commended Large General Insurance Company of the Year in 2025 due to excellent customer satisfaction, innovation and industry leadership at the 21st Australian Insurance Industry Awards. Previously named winner in 2024.

Money magazine Award badge

Recognised as a Finalist in Money Magazine’s Insurer of the Year 2025 for delivering value through competitive premiums, the breadth of what we deliver, and trusted customer support when it matters most.

MFAA Support Service Provider Award badge

Named national winner of the MFAA Support Service Provider Award (Large Company) in 2025, 2022 and 2021, a testament to consistent excellence and trusted industry leadership.

CANSTAR 2024 Innovation Excellence Award badge
Won the 2024 Canstar Innovation Excellence Award for our One-Click Price Estimate system, which simplifies the insurance process for home loan customers and lenders.
Insurance Business Awards Insurance Business 5-star Insurance Innovators 2024 badge
Recognised as one of the Most Innovative Insurance Companies in Australia and New Zealand in 2024 for our One-Click Price Estimate system and its enhancement of the customer experience.
Jane King Excellence Award badge

Named national winner for the Jane King Award for exceptional leadership, innovation, and commitment to the industry, particularly in advancing customer service excellence.

IBA General Insurer of the Year Award
Awarded the 2023 Australian General Insurer of the Year for our positive impacts on community, and our claims management system and processes. Previously won this award in 2022. 
CANSTAR 2024-2025 Home Insurance Awards AU badge

Awarded Canstar’s Outstanding Value Award for Home Insurance* in Australia for two consecutive years in 2024 and 2025. This highlights the quality of our products in our insured regions across Australia.

CANSTAR 2024-2025 Home & Contents Insurance Awards AU badge

Received Canstar’s Outstanding Value Award for Home & Contents Insurance* in Australia for two consecutive years in 2024 and 2025. Recognised for diverse, customisable products and market competitiveness.

Received the state award in NSW for our Home insurance, which offers strong coverage against a variety of losses and damages at competitive premiums.

Our Travel Insurance team won the 2023 People’s Choice Travel Insurance award for Excellent Customer Service, and Excellent Claims Experience.
Our product won the 2023 Experts Choice Travel Insurance award for Exceptional Quality Travel Insurance, Exceptional Value Cruise Travel Insurance, and Exceptional Quality Annual Multi-Trip Travel Insurance.
Reader's Digest Quality Service Award - Life Insurance

Recognised by Australians in the 2026 Reader’s Digest Quality Service Awards for delivering trusted, quality service. We are proud to have received the Silver Award for Life Insurance for five consecutive years from 2022–2026, reflecting our ongoing focus on care and service excellence.

Reader's Digest Quality Service Award - Travel Insurance

Recognised by Australians in the Reader’s Digest Quality Service Awards for outstanding travel insurance service. We received the Gold Award for Travel Insurance in both 2024 and 2025, and was awarded Silver in 2026, reflecting our continued commitment to delivering trusted, high-quality support and care for travellers.

Financial Standard Industry Service Award for Life Insurance 2025 – Claims

Awarded for excellence in Claims at the 2025 Financial Standard Industry Service Award for Life Insurance. This recognition highlights our commitment to care through the Trauma and Grief Support Service (TGSS), a program developed with rehabilitation provider Greenlight to support customers and their families during difficult times.

Financial Standard Industry Service Award for Life Insurance 2025 – Marketing

Recognised for excellence in Marketing at the 2025 Financial Standard Industry Service Award for Life Insurance. This award celebrates our Life Insurance campaign, which raised awareness of the important role protection plays in supporting Australian families.

Finder Awards 2026 Winner Comprehensive Home Insurance’ badge

Allianz won Finder’s 2026 Best Comprehensive Home Insurance Award, noted for high benefit limits, flexible excess options, and exceptional customer satisfaction. Achieving top position, we continue to set the standard in comprehensive home insurance coverage.

Finder Awards 2026 Highly Commended Value Home Insurance’ badge

Highly Commended in Finder’s 2026 Best Value Home Insurance Awards. Allianz was praised for offering generous jewellery cover, noted as a rare find among insurers. Finder also recognised our range of excess options, catering to various customer budgets.

Finder Life Insurance Customer Satisfaction Awards 2025 – Most Trusted Brand

Winner of Finder’s Most Trusted Brand for Life Insurance in the 2025 Customer Satisfaction Awards. Receiving a score of 4.3 out of 5 for trust, Allianz took out the top position, and was also recognised as a Loved Brand and Best Value provider, reflecting our continued commitment to delivering trusted protection and great value for Australian customers.

Finder Small Business Insurance Customer Satisfaction Awards 2025 - Legendary Service

Winner of Finder’s Legendary Service award for Small Business Insurance in the 2025 Customer Satisfaction Awards. Allianz earned a score of 4.2 out of 5 for customer service, highlighting our strong support and care for business policyholders.

We were also commended as a Loved Brand, Best Value, Easy to Claim, and Recommended Brand provider, reflecting our commitment to making insurance simple, supportive and trusted for small businesses across Australia.

Finder People’s Choice Award for Insurance Innovation Life Insurance

Recognised in the 2025 Finder People’s Choice Awards for setting a new benchmark in digital life insurance innovation. Allianz was honoured for transforming the life insurance digital journey with a customer-centric, fully automated experience across desktop, mobile and tablet, making protection simpler, faster and more accessible for Australians.

Finder People’s Choice for Social Impact Innovation Life Insurance

Celebrated in the 2025 Finder People’s Choice Awards for leadership in social impact. Allianz received this award for its groundbreaking partnership with Greenlight hc, embedding specialised psychosocial support into the claims journey for customers with terminal illness and bereaved families. This innovation delivers meaningful reassurance and care when it matters most.

* Awarded for Home Insurance product prior to 21 July 2025.

Mansfield Workers Compensation badge

Won the inaugural Mansfield Workers Compensation Claims Team of the Year in 2025, recognised for excellence in service and outcomes in personal injury management. 

The Mansfield Awards 2025 Personal Lines badge

Recognised as winner of Personal Lines Mansfield Award in 2025, and previously in 2021, 2020, 2019 and 2017.

Insurance Business 5-Star Claims badge

Honoured with Insurance Business Australia’s 5-Star Excellence Award for Claims in both 2024 and 2025, recognising consistent excellence in service and outcomes.

2025 ANZIIF Finalist badge

Named finalist for Claims Team of the Year at the 21st Australian Insurance Industry Awards in 2025, recognised for technical expertise, strong results and outstanding customer service.

Great Place To Work Best Workplaces in Australia 2025 badge

Ranked #7 on the 2025 Best Workplaces™ in Australia list, the only financial services company in the top 10, recognised for outstanding workplace culture and employee satisfaction.

Australia’s Best Workplace For Women badge

Recognised in the 2025 Best Workplaces™ For Women in Australia list, celebrating our inclusive company culture.

Australian Insurance Industry Awards ANZIIF Finalist 2025 badge

Named finalist of the Excellence in Workplace Diversity and Inclusion Award for the year 2025 and previously winner in 2024 and 2023.

Gold Quill Awards 2025 Winner badge

Won the 2025 Gold Quill Award for Climate Change and Sustainability Communication, recognised for Allianz Australia’s Green Games initiative. This award celebrates outstanding strategic communication that delivers meaningful results, reflecting our commitment to creativity, strategy and impact.

Australian LGBTQ Inclusion Awards 2025 AWEI Gold Employer badge

Recognised at the Australian LGBTQ Inclusion Awards with Gold Employer status in the 2025 Australian Workplace Equality Index (AWEI), building on our Silver status held since 2022.

Insurance Business Awards ‘Employer of Choice 2024’ badge

Won the Employer of Choice Award at the 2024 Insurance Business Awards, recognising our commitment to creating a supportive and inclusive workplace.

Insurance Business 2024 5-Star Diversity, Equity and Inclusion badge

Recognised by Insurance Business Australia as one of 19 companies to achieve the 5-Star Excellence Award for Diversity, Equity and Inclusion in 2024.

Explore our Help page for questions about your policy, claims, payments, and more. If you need to reach us, we're ready to connect.

Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.



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