Insurance for retailers

Be prepared for what’s in store
Retail insurance for florists, grocers, clothing stores and other shops or retailers
Prefer to speak with a consultant? Call 1300 131 000.
Operating a retail business can bring a number of risks on a day-to-day basis – from damaged or stolen stock, broken windows, theft of cash, or if someone’s injured while on your premises. Our Business Insurance Pack could protect your retail business from unexpected costs arising from such events.

Save up to 10%2,3 
on your first year's premium when you buy a new Business Insurance Pack policy online.

From gift stores to newsagents, our Business Insurance Pack offers a range of coversin one simple-to-manage, flexible policy designed to protect businesses. Here’s a small selection of what retailers might consider.

Start with Public Liability, then you can choose additional covers to suit your business.

Accidents can happen in retail stores, such as a customer slipping on a wet floor, falling over loose stock, or being injured by a falling shelf.

Our Public Liability Insurance, also known as Public and Products Liability Insurance, covers you if a member of the public is injured, or their property is damaged, at your business premises or while using your products or services. It covers compensation you’re legally liable to pay plus your reasonable legal fees.

Public Liability Insurance is automatically included with every Business Insurance Pack when quoted online. For a quote without Public Liability cover, contact our specialist Business team on 1300 131 000.

From displays and facades to counters and stock, setting up a retail store for business can be expensive. That’s why it’s important to protect your store’s assets from accidental and unexpected damage.

Our Commercial Property Insurance allows you to choose covers for accidental damage to your business premises, contents and/or stock. You can also choose to buy additional cover for flood.

As a retailer, your business earns its income from selling goods. This often means valuable stock is stored at a business premises, making it a prime target for thieves.

Theft Insurance covers property insured, such as your stock or equipment, for loss caused by theft if there is visible or forced entry to your business premises. This can include your stock, damage to your store caused during theft, and replacement of locks. If your store is busier over specified holiday periods, up to a 50% increase in cover for stock is provided.

It’s important to note that shoplifting isn’t covered.

If your retail store features glass windows, doors, display cases or shelves, there’s always the risk of accidental breakage. Our Glass Insurance is designed to cover the cost of replacing and fixing unexpectedly broken glass.

This can include the repair or replacement of signwriting and fittings surrounding your windows, as well as damage to illuminated/advertising signs or stock damage caused by the broken glass.

If the security of your business premises is affected due to glass breakage, our Glass Insurance can also cover the cost of employing security guards to protect your business, and carrying out temporary repairs if necessary.

No matter how prepared you are, life can throw unexpected events your way that can interrupt the success of your business. Our Business Interruption Insurance covers your lost income, profits or turnover as a result of unforeseen defined insured events. These can range from storms to fire.

Business Interruption Insurance is only available when you take out Commercial Property Insurance.

If you rent the premises for your retail store, your lease may require you to take out a minimum level of public liability cover. Your lease or landlord may also specify a minimum amount of glass cover, so it’s important to check before you buy. 
Prefer to speak with a consultant? Call 1300 131 000.
This is a limited summary of some of our Business Insurance Pack covers only. Terms, conditions, limits and exclusions apply. For full details and before making a decision, please consider the relevant Product Disclosure Statement (PDS)/Policy Wording, Supplementary PDS (where applicable) & PDS update (privacy notice) which are available on this website.

If your business has employees, workers compensation insurance is mandatory in all Australian states and territories. Our Workers Compensation Insurance can cover your employees if they’re involved in a workplace accident. We’ll work to support your business through the claims management process.

Note: Workers Compensation Insurance isn’t available under the Business Insurance Pack and will need to be bought as an additional policy.

Your proof of insurance, Certificate of Currency (COC), will be emailed instantly after purchase
You can pay monthly or annually at no extra charge to suit you and your cash flow
Our experts can help you arrange your Business Insurance. Call 1300 131 000 to speak to a Business specialist now
Make a claim online 24/7 or find a number for your claims category to lodge a claim over the phone
For more cover options, call 1300 131 000  to speak with a consultant.
  1. Pay by the month (Payment instalments)
    Premiums payable by instalments may be subject to minor adjustments (upwards and downwards) due to rounding and financial institution transaction fees may apply.
  2. Online discount terms and conditions
    A premium discount of up to 10% is applied to your first year's premium when you buy a new Business Insurance Pack policy online.

    Please note that the online discount doesn’t apply to Commercial Vehicle cover, Goods In Transit cover or the following Management Liability covers: Directors and Officers Insurance, Employment Practices Liability, or Crime Insurance (which are only available from our contact centre).

    This discount isn’t applied at renewal.
  3. Minimum premiums may apply
    Any discount and/or entitlements may be subject to rounding and only apply to the extent that any minimum premium isn’t reached.

    If you’re eligible for more than one discount, we apply them in a predetermined order. This means the effect of applying any subsequent discount will be applied to the reduced premium amount after applying any prior discounts. For example, the aggregate effect of applying two discounts consecutively means that you won’t see the full benefit of both these discounts.

    Discounts don’t apply to taxes or government charges. No discounts are applied to Commercial Vehicle cover.
  4. Commercial Vehicle Insurance
    Commercial Vehicle cover is only available to buy under the Business Insurance Pack if you also buy Public and Products Liability Insurance or Commercial Property under the same policy. If you don’t require Public and Products Liability Insurance, we offer a standalone Commercial Motor Insurance policy that you can consider instead.
  5. Range of covers
    Acceptance criteria apply to each cover based on the characteristics of your business and the risks you’re looking to insure.

Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, please consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website.

Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered on this website.

Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered on this website.