Policy information

Find all the information you need

Whether you’re an existing customer or looking to buy a new insurance policy with us, we’ve got all the information you need.

Find details about our insurance products including the latest policy documents, Product Disclosure Statements, guides, key fact sheets, and Target Market Determinations (TMDs). We also explain what’s expected of you when answering questions during the application process for personal insurance.

Need help or have a question about your insurance policy? We’re here to help. Speak to one of our insurance specialists.
Access Allianz Insurance policy documents including Product Disclosure Statements, guides and key fact sheets.
View the Target Market Determinations (TMDs) for our products to learn more about the key attributes of an insurance cover, who it’s been designed for, and which customers are eligible for it.
Find out more about your duty to take reasonable care not to make a misrepresentation to us and what it means if you don’t comply.
A Product Disclosure Statement (PDS) explains what you are and aren’t covered for, what are insured events, any applicable claim limits, all policy exclusions, and the claims process. The PDS is designed to help you decide if an insurance product is what you need. There may also be a Supplementary PDS (SPDS) included with the PDS which updates the PDS. For example, an SPDS may be provided that replaces the Duty of Disclosure with the Duty to take reasonable care not to make a misrepresentation.
A key facts sheet provides a summary of some of what is and isn’t covered by a Home or Landlord policy. It also sets out some of the events that are and aren’t covered. For full details of the conditions, limits, and exclusions on all our cover options always refer to the PDS.
A Premium, Excess, Discount and Options Guide (PED) provides information about how premiums are calculated, what discounts can be applied to your premiums and how they’re applied, when certain excesses need to be paid following certain claims and the options available under your policy. A PED is available for Car Insurance.
A Target Market Determination (TMD) describes the class of customers for which the products described in a PDS have been designed for, including the key attributes of those products and the customers who are eligible for it. A TMD doesn’t replace the terms and conditions, or the disclosures made, in a PDS. Always refer to the PDS before deciding to purchase an insurance cover.
Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.

Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.

Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.