This information is for customers who buy a new policy. Our policies have changed over the years, so your cover may differ based on when you first purchased it. Visit our policy page for more information.
What does Home and Contents Insurance cover?
Our Home and Contents Insurance covers the cost of loss or damage to both your home building and home contents.
You can save up to 10% when you combine both Building and Contents covers under the one Home Insurance policy.1,2 You can also pay monthly at no extra cost.3
With this combined policy, you only need to pay one excess if your home and contents are damaged by the same insured event.
Compare our Home and Contents Insurance product features, benefits, and exclusions below. For the full list, read the Product Disclosure Statement (PDS).
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What's covered
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What's not covered
What's covered
What's not covered
Save up to 10% when you buy both Building and Contents cover and combine them on the one Home Insurance policy.1,2
Allianz Home and Contents Insurance benefits
Repair, rebuilding, or replacement
We’ll repair or replace your building and contents, or pay the reasonable cost to do so, after an insured event. We also cover debris removal, rebuilding‑related professional fees, and required building code upgrades.9
Alternative accommodation for you and your pets
We’ll pay temporary accommodation costs for you and your pets if your home building is damaged by an insured event and you can’t live there.5
Storage of undamaged contents
We’ll pay the reasonable costs to move and store your undamaged contents if your home is damaged by an insured event and you can’t stay there.6
Replacement of locks or cylinders
We’ll pay up to $2,000 to replace external door or window locks if keys are stolen following theft or burglary.
Security firm attendance fees
If your monitored alarm goes off after a break in or attempted break-in, we’ll pay up to $500 to cover a security company coming out to check your home.
Legal liability cover
We’ll pay up to $20 million if you’re found liable to pay compensation to someone because you’ve accidentally injured them or damaged their property.
Food or medicine spoilage
We’ll pay up to $1,000 to replace spoiled food or prescription medicine caused by fridge or freezer failure.
Moving house cover
We'll cover your contents both at your new and old Australian address for up to 14 days after you first start to move. We won’t cover your contents while they’re in transit.7
Building environmental and resilience improvements
If your home is damaged by a flood, bushfire or cyclone, we can help cover green upgrades, such as installing solar panels, to prepare your home for the future.10
This is a summary only of some of the features and benefits available on Allianz Home Insurance, as well as some of the exclusions. Before deciding on a policy, carefully consider the relevant Product Disclosure Statement (PDS) and Supplementary PDS (where applicable) which set out the standard terms, conditions, limits, and exclusions.
Upgrade your cover
Consider adding these optional benefits to your policy for an additional premium and greater coverage when you get a Home and Contents Insurance quote.
Portable contents
Covers the cost of replacing your portable items if they’re stolen or damaged. Portable items include wallets, glasses, jewellery and mobile phones.
Accidental damage
Covers you for accidental damage caused by sudden, unforeseen, and unintended events, not just the specified insured events.
Motor burnout
Covers electrical current damages to your home’s electrical motors, such as your fridge or freezer, if they’re under 10 years old.
Rebuild safety net
Provides up to an additional 30% of your buildings sum insured to cover unexpected increases in rebuilding costs due to an insured event.
Contents in commercial storage
Covers up to $50,000 in loss or damage to your general contents while they’re in a commercial storage facility. Certain limits apply.
How much cover do I need?
Not sure what it would cost to rebuild your home or replace the things inside it? Our calculators can help you get a clearer estimate.
Home Building replacement calculator
Home Contents replacement calculator
Don't need combined cover?
Take a look at our comparison table to compare Home Building and Contents Insurance policies.
Why choose Allianz Home Insurance?
We're ready for changing weather
From bushfires,4 floods,4 storms, and cyclones,4 we've been supporting Australians for over 100 years.
Combine and save up to 10%
You can save up to 10% when you combine both Building and Contents covers under the one Home Insurance policy.1,2
Cover that fits your home
Choose a policy that suits you, with optional benefits you can add to your cover in minutes.
Award-winning insurer
We’ve been recognised by Canstar for Outstanding Value Home Insurance and Outstanding Value Home and Contents Insurance,^ two years in a row – and we’re the 2026 Finder Comprehensive Home Insurance winner.
Already an Allianz Home Insurance customer?
Here's everything you need to make a claim, renew your policy or manage your cover online.
Want to know more?
See our helpful ideas and insights for managing your home, contents, and coverage.
Ever wondered why your home insurance premium changes? This guide gives you the facts: how your premium works, how it’s calculated, and why it can change.
Insuring your home for the right amount can be difficult. We explain how to work out the cost of rebuilding your home.
Find out what home and contents insurance is, and what’s covered under your policy with our guide.
Ready to get started?
Frequently asked questions
Understanding your cover
Yes. If the same insured event damages both your home building and your contents, you generally only pay one excess rather than separate excesses for each.
Refer to your policy details document for any additional excesses that may apply to your policy.
If you take both Building and Contents insurance, here’s how these covers can work together if you suffer an insured loss:
- Your house burns down. You could lose your building, and everything in it. With adequate sums insured under Building and Contents covers, you could rebuild and replace your insured belongings.
- A thief smashes your window, breaks the locks and steals your belongings. You can fix the window and locks through your Building insurance and replace the items that were stolen under your Contents insurance.
Plus, you’ll only have to pay one excess if your building and contents are damaged by the same insured event and you’ve combined them on one policy.
Events such as fires,4 storms,4 burst pipes or break-ins can damage both the structure of your home and the items inside it. A combined Home and Contents Insurance policy can help respond when both are impacted by the same event.
The cost of your insurance is called a ‘premium’. Your premium will depend on a number of factors, and can change each year when you renew your policy. Your policy details document will show the premium for each period of insurance.
Several factors determine your Allianz Home and Contents Insurance premium, including:
- Your risk profile. We work this out using a number of factors, such as:
- Where you live
- The type of property you’re insuring
- The amount and type of cover you require
- Any other people also insured under the policy
- The relevant claims history of the people being insured
- The chances of someone making a claim on your policy
- Any discounts that may apply
- Any compulsory government charges such as Stamp Duty and GST
- Emergency Services Levies that apply to your State or Territory
- Any other charges we tell you of
- The excess you choose8
Claims and real life scenarios
Yes. If you have Contents cover, you can make a claim for loss or damage to your belongings even if there’s no damage to the building itself.
If only your home building is damaged, your claim will be assessed under the building section of your Home and Contents policy. Your contents cover remains in place for future insured events.
If you take out a new policy with us, or already have one, we’ll cover your home while renovations, alterations, demolition or repairs of up to $75,000 are underway.
If you already have a policy and plan work costing more than $75,000, let us know as soon as reasonably possible.
We’ll ask some questions to decide if we can continue to cover your home while the work is being done.
If we agree to cover your home during this period, extra terms and conditions will apply. We’ll show these in your policy details document.
Once you tell us about the work, we may:
- Update your policy terms if we agree to continue cover
- Cancel your policy if we can’t agree on new terms, or if the risk has materially changed
- Decide not to renew your policy
We won’t cover your existing buildings for claims caused by the work, or for water that enters through openings created by the work.
If you don’t tell us about work over $75,000, we may not cover a future claim.
Tell us as soon as reasonably possible if:
- You start using any part of your home buildings for business, trade or professional purposes – except for a home office.
- You undertake any alterations, additions, demolition, repairs to, or decorations of your buildings costing more than $75,000.
- You commence renting out to your home to tenants.
- Your home building hasn’t been lived in, or won’t be lived in, for more than 60 consecutive days.
This isn’t a full list. Read the PDS for more information.
Yes, but only in some situations.
We’ll cover your eBike or eScooter if it’s damaged at your home by an insured event, like a fire or storm. If you’ve added Portable Contents cover, they can also be covered when you take them out, for loss or accidental damage.
Cover applies only to eBikes or eScooters with a maximum speed of 25 km/h and when they’re not used for racing, pacemaking or in competition.
We don’t cover legal liability for eBikes or eScooters. This means we won’t pay if you’re legally responsible for injuring someone or damaging their property while using one, including things like accidents or battery fires that cause damage to other homes.
Optional benefits you can add
Accidental Damage cover insures you in the event of accidental unexpected mishaps that are caused unintentionally, for example if you’re moving furniture around the house and damage your wall (if you have Buildings cover) or if you have spilt a drink which causes damage to your couch (if you have Contents cover).
Here are some examples of the sort of mishaps you’ll be covered for if you take out optional Accidental Damage cover:
If you have Building cover and:
- You accidentally smash a hole in the wall when you move some furniture
If you have Contents cover and:
- You spill red wine on the new white lounge
Your contents will only be covered for accidental damage at your insured address. Some items may not be covered whilst outside or in the open air at the insured address. Portable Contents cover is needed for items outside of your address. Read the PDS for the details of what’s covered.
Portable Contents cover allows you to insure items which you wear or carry with you outside your home (such as a handbag, wallet, sunglasses, jewellery, or a musical instrument).
You can choose from two types of Portable Contents cover – unlisted or listed – or you can choose both. By adding this option to your insurance, your items will be covered anywhere in the world for up to 90 continuous days.
Unlisted Portable Contents
This option will pay up to $1,000 per item and a total of $5,000 per claim. It covers portable items that you don’t need to list if they’re valued at under $1,000.
Listed Portable Contents
This option allows you to cover specifically listed portable items for their full replacement value, after any applicable excess. Portable items worth $1,000 or more must be listed.
Follow us on
To see some of the events covered and not covered by our Home Insurance, refer to our Key Fact Sheets (KFS).
^ Awarded by Canstar for Home Insurance product prior to 21 July 2025
*Conditions apply
- Minimum premiums may apply
Where discounts are applied, your premium is subject to rounding. If more than one discount applies, they’re applied in a predetermined order, so the later discounts apply to the amount already reduced by the earlier discounts instead of the total amount. Discounts do not apply to government taxes and charges. Discounts won’t apply below the minimum amount payable for the policy.
- Combined Discounts
A discount of up to 10% is applied to your premium when you combine Buildings and Contents on one Home Insurance policy. The discount applies to all optional covers except to optional Portable contents cover (if available and selected) and does not apply to Landlord or Renter Insurance.
- Pay by instalments
Premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding, and financial institution transaction fees may apply.
- 72-hour exclusion period may apply
We may not provide cover for any loss of or damage to your property caused by cyclone, flood, flood water combined with run-off and/or rainwater, grassfires and bushfires during the first 72 hours after you first purchase a policy or increase your cover under an existing policy. Refer to PDS for when exclusion periods apply.
- Alternative accommodation
Covers weekly rent equivalent up to the property’s rentable value before the damage. The most we’ll pay for any one claim in total is up to 10% of either your buildings or general contents sum insured (as applicable). If you have buildings and contents cover and you make a claim for loss or damage to both due to same insured event, we’ll pay up to 10% of the buildings sum insured in total. This is an extra amount, paid in addition to your sum insured.
- Storage of undamaged contents
We’ll pay up to the remaining balance of your general contents sum insured after we’ve paid any claim for your damaged contents
- Moving house cover
You must tell us as soon as reasonably possible when you start to move. New address must be a permanent address in Australia.
- Option to change your excess
Not available with respect to any additional compulsory excess, any imposed excess applied to the policy, or to the Portable contents excess (if Portable Contents is available and selected). Any reduction in premium applies to buildings and contents and all optional covers except to optional Portable contents cover (if available and selected) and doesn't apply to government taxes and charges, or to the Legal liability component of the premium. Minimum premiums may apply.
- Debris removal and additional rebuilding costs
If you have buildings cover and we have accepted a claim for loss or damage to your buildings, we will cover removal and disposal of debris, costs of architects, engineers, surveyors and solicitors fees, and building code compliance costs. We will pay up to 10% of your building sum insured for any one claim in addition to your sum insured.
- Building and environmental and resilience improvements
If you have Buildings cover, your home building is damaged or destroyed by a flood, bushfire or cyclone and we have agreed to rebuild the damaged or destroyed part of your home, we will pay up to $20,000 per period of insurance (after deduction of any government or council rebates) to install certain environmental or resiliency features you did not already have. See PDS for list of features covered. This is paid in addition to your sum insured.
Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.