Why workers compensation insurance is important
The Workers Rehabilitation and Compensation Act 1988 (TAS) requires all employers to hold a workers compensation insurance policy, which covers anyone who works under a contract of service or a training agreement.
Workers compensation insurance covers your business for financial costs you may be liable for when a worker sustains an injury or illness that arises out of their employment.
Employers can either take out a workers compensation insurance policy with a licensed insurer, or apply to the WorkCover Tasmania Board and be granted a permit to be self-insured.
Already have a Workers Compensation Insurance policy?
Lodge a claim
Manage or transfer a policy
Obtain proof of insurance
Notify your worker of their right to make a claim
When you’re notified of an injury, you must notify your insurer within three days and advise your worker, within 14 days, of their right to make a compensation claim.
When you receive a completed Workers Compensation Claim form accompanied by a medical certificate, you must complete the employer’s section and forward these documents on to your insurer within five working days.
Make timely workers compensation payments
If a worker has been certified as totally or partially incapacitated for work, you must start making weekly compensation payments once you receive their claim for compensation, regardless of whether you dispute liability for the claim.
You must also pay for reasonable medical expenses, up to a maximum of $5,000, unless instructed otherwise.
Support your worker’s return to work
You can support your worker’s return to work by helping to facilitate their treatment and rehabilitation.
In the case of a significant injury, this includes providing alternate suitable duties and collaborating with your worker, treating doctor or rehabilitation provider to develop their return to work plan or injury management plan.
Appoint a Return to Work Coordinator
Maintain a register of injuries
Retain injured worker’s position
Forms and resources
Workers compensation self-insurance
Whether you’re an existing self-insurer or looking to transition into a self-insurance arrangement, our unique service structure helps drive success across your licensee program.
We provide strategic support to tailor a flexible program that is simple, collaborative and helps reduce the complexities of workers compensation. For more information, speak to one of our self-insurance experts.
Training and courses
To help make your workplace safer, our training courses help improve understanding of workplace health and safety responsibilities and injury management, so that you and your staff have the skills and knowledge to manage injuries and claims effectively.
Our training platform allows you to view and book upcoming training courses and access our webinar library.
Why choose us?
National personal injury expertise
Efficient case management
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Frequently asked questions
If you’re injured at work, your first priority is to see your doctor and let your employer know what is going on as soon as possible.
Once you have notified your employer of an injury, they must inform you, either verbally or in writing, of your right to make a claim for workers compensation. If you want to make a claim, we recommend doing so as soon as practicable.
To make a claim, you need to complete the ‘Injured Worker’s Details’ section of a Worker’s Claim for Compensation form and lodge the form with your employer. Your employer can provide you with the claim form.
The claim form also needs to be accompanied by a Tasmanian workers compensation medical certificate, issued by an accredited medical practitioner. You need to nominate a primary treating medical practitioner in the section provided on the claim form.
You can also seek free information or assistance from Worker Assist on .
Any dispute about liability for payment of compensation can be referred to TASCAT (Tasmanian Civil and Administrative Tribunal) for review.
You may be entitled to weekly payments of compensation in relation to your injury for the period specified on a prescribed workers compensation medical certificate issued by a medical practitioner.
If liability can’t be determined without additional information, then you are still entitled to payments of weekly benefits. These payments will be made by your employer on a ‘without prejudice’ basis up until liability is determined.
Your weekly compensation rate is subject to legislation and dependent on your capacity. If you have an accepted claim for compensation, you’re entitled to receive 100% of your weekly compensation rate for the first 26 weeks, after which you may be stepped down to 90% of your weekly rate, dependent on your certified capacity.
Your compensation rate is determined based upon your Normal Weekly Earning or Ordinary Time Rate of Pay and this is usually a calculation of what you’ve earnt in the 12 months preceding your injury.
Your entitlement to weekly payments of compensation may commence from the date you’re injured, provided that you have completed a claim for compensation and obtained a prescribed workers compensation medical certificate and given these to your employer. Your employer will make these payments in-line with your usual pay cycle.
If you haven’t provided these documents, then your employer may pay you sick leave. Your employer can confirm this with you.
To continue to receive compensation payments, you’re required to provide your employer with new workers compensation medical certificates on expiry of old ones.
If you’re incapacitated for work for 28 days or more, then you’re required to work with your employer, doctor and us to develop a Work and Health Plan. This plan aims to support your return to work and recovery, including any obligation to receive medical or surgical treatment or to participate in rehabilitation or retraining.
Your employer may choose to work with you to develop a Work and Health Plan or alternatively we may appoint an external provider to assist with this process.
A Work and Health Plan may be implemented prior to the 28 days at the discretion of any of the relevant parties, if it’s considered likely that your incapacity may continue for the foreseeable future.
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- Entitlements vary based on the circumstances of individual claims, and financial limits apply over the life of the claim.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the relevant for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
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