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Comprehensive Car Insurance

Discover why thousands of customers rate our claims experience^
^Ratings collected over the last 12 months

The information on this page is for customers who purchased a new policy on or after 9 September 2021. For customers who purchased a new policy before this date, view the relevant Product Disclosure Statement (PDS)
Our Comprehensive Car Insurance customers rated their claim experience 4.4 out of 5 over the last year. See more about what our customers had to say.
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Want $25k, for the road?

What if Allianz helped with your car costs this year? Buy, renew or simply hold an eligible Allianz Car Insurance policy by 31 July and you could win $25k paid in equal instalments over a year. T&Cs apply.  
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What does Comprehensive Car Insurance cover?

Our Comprehensive Car Insurance covers your car, plus damage you cause to other people's cars or property. Whether you drive an EV or a traditional car, our cover is designed to help give you confidence on the road.

  • Any driver coverage
    We'll cover anyone you give permission to drive your car. Driver and usage exclusions apply.1
  • Agreed value
    When you take out your policy, we’ll agree on an amount with you that we’ll cover your car for. You may want to include other costs such as accessories, modifications or on-road costs.
  • Loss or damage to your car (including theft)
    Cover for accidental damage, fire, flood, theft and storm (including hail damage).
  • New car replacement after total loss within two years of manufacture
    If your new car is stolen or written off, you can choose for us to pay you the agreed value or to have your new car replaced with one of the same make and model where available in Australia.
  • Transport costs
    We'll reimburse you for the costs of travelling from the scene of the accident or to or from the repairer or rental car provider (up to $500).
  • Rental car after a collision that wasn't your fault and the other driver is identified
    Receive a rental car after a collision that wasn’t your fault and the other driver's details are provided. If we can’t arrange one, get a $50 a day travel allowance.4
  • Choice of repairer
    We'll help find you one, or you can choose your own.5
  • Baby capsules and child seats
    We’ll pay to replace any damaged or stolen child seat or baby capsule in your car at the time of a covered incident (up to $500 per seat) unless the car itself isn't damaged or stolen.
¹ Driver exclusions apply if the driver is unlicensed, is not following the conditions of their license, refuses a drug or alcohol test, is under the influence of drugs or exceeds the legally allowed alcohol limit. Refer to the Comprehensive Car Insurance or Third Party Property Damage Car Insurance PDS for full driver, usage and other policy exclusions as set out in the "What's not covered" section. An additional excess applies to drivers under 25. ⁴ We'll arrange a rental car of a similar size and type to your car after a covered collision where you are not at fault and have provided us with the at fault person's details. You'll get the rental car for as long as it takes to either fix your car, pay you the cost of repairs, or determine if your car is a total loss. If a rental car of a similar size and type (e.g. medium SUV) to your car is not available, we will pay you a travel allowance of $50 a day for as long as we would have given you a rental car. See the PDS for more details. ⁵ If you choose your own repairer, we may need a second quote from another repairer chosen by us just to make sure the quote you've received is reasonable. We may then authorise repairs, pay you reasonable repair costs or the car’s agreed value or replace your new car where policy conditions are met.
View optional benefits

       Choose more benefits (extra cost)
  • No excess for windscreen damage only claims
    With this option, you won't have to pay the excess for one full windscreen, window glass or sun roof replacement and two repairs in each period of insurance.
  • Rental car after any covered incident
    With this option, you’ll receive a rental car after covered incidents such as weather events or a collision that is your fault. If we can’t arrange one, receive a $50 a day travel allowance.6

    ⁶ If you choose this option, we will arrange a rental car of a similar size and type to your car for as long as it takes to either fix your car, pay you the cost of repairs, or determine if your car is a total loss. This will apply after any covered incident, no matter who is at fault.  If a rental car of a similar size and type (e.g. medium SUV)  to your car is not available, we will pay you a travel allowance of $50 a day for as long as we would have given you a rental car. See the PDS for more details.
View included benefits

This is a summary only of some of the features available in our Comprehensive Car Insurance policies. These features apply to customers who purchased a new policy on or after 9 September 2021. Before deciding on this insurance, carefully consider the PDS which sets out the terms, conditions, limits and exclusions.

We've got your EV covered

Whether it’s that unforgettable smell of a new car interior or the bond built on trust after endless kilometres together on the road, we get it. Our Comprehensive Car Insurance will help your EV be ready for the road.

Here’s some of our policy benefits designed to cover your EV:

  • Cover for fire, including battery thermal runaway7
  • Cover for your EV charging accessories that are owned by you, including wall chargers, charging cables and wall mounts
  • Choose from one of our EV capable repairers or your own at no extra cost5
  • Choose an excess level within a given range that suits you and adjust your premium up or down
  • New car replacement after total loss within two years of manufacture. If your new car is stolen or written off, you can choose for us to pay you the agreed value or to have your new car replaced with one of the same make and model where available in Australia.
View all benefits

Get a head start on your EV journey

We care about the things you love and understand the importance of community. That’s why we’ve put together information and resources, including news, tips and insights, to help get you started on your EV journey.
Allianz EV Hub

Why Choose Allianz Car Insurance?

Option to pay monthly

Take out a new policy and have the flexibility to pay your premium either annually or monthly.2

Choice of excess

Choose an excess level, within a given range, that suits you. Changing your excess can adjust your base premium up or down.

Any driver coverage

You're covered when anyone drives your car with your permission. You only need to list the main driver. Driver and usage exclusions apply.1

Are you an existing customer?

We've made some changes to our Comprehensive and Third Party Property Damage Car Insurance products. If you're an existing customer, i.e. joined prior to 9th September 2021, the information on this page may not apply to you. For information on your policy, view the relevant Product Disclosure Statement.
Have questions or need help with updating or renewing your existing policy? Call us on 13 10 00.

Make a claim at any time

Start your claim online or call 13 10 13. We have a team available 24 hours, 7 days a week to assist you.

Frequently asked questions

Insuring your car

Comprehensive car insurance covers your car, plus damage you cause to other people’s cars or property. It does not cover your liability to pay compensation if you cause injury to another person. Get your quote.

Each insurance company calculates the cost of car insurance differently.

The cost of your car insurance is determined by a range of factors.
When calculating your car insurance premium, we consider factors such as:

  • the age, driving experience and claims history of the person who drives the car most
  • the year, make and model of your car
  • the location your car is parked

To find out how much you would pay for our Comprehensive Car Insurance, get your quote.

Comprehensive car insurance is not mandatory in Australia but there are benefits to having it. If you choose not to take out comprehensive car insurance and you or the driver of your car is at fault in an accident, you will be responsible for the cost of any damage to your own car as well as for the damages caused to any third party property.

Did you purchase your car with a loan? Some financial institutions might require you to have comprehensive car insurance if you took out a loan to purchase your car.

When you take out Allianz Comprehensive Car Insurance, we’ll agree on an amount with you that we’ll cover your car for. We call this the 'agreed value'.

It's up to you to decide how much cover you need (within a given range). As a guide, it should be enough to replace your car if a covered incident happened and your car couldn’t be repaired.

You will also need to factor in:

  • any modifications, options or accessories that have been made or added to the car
  • GST
  • registration and any CTP insurance
  • on-road costs like stamp duty, dealer delivery, dealer warranty costs or transfer fees.

You can always find the agreed value in your policy documentation.

An excess is the amount you’ll need to pay towards the cost of a claim. When you take out Allianz Comprehensive Car Insurance, you have the choice to adjust your excess within the given range. If you raise your excess, this will decrease the cost of your premium.

For example, say your car is damaged in a covered accident and needs $4,000 of repairs. If your policy has a $500 excess, then you’ll need to pay the $500 excess and your car insurance will cover the remaining $3,500 repair costs.  

Situations you’re commonly required to pay an excess include:

  • Because you were the at fault driver.
  • Damage caused to the vehicle due to a weather event.
  • If the at fault driver’s details are incorrect, unavailable or you’re unable to get them at the time of the incident.

For more information, read our car insurance excess guide.

Understanding comprehensive cover

Our Comprehensive Car Insurance provides cover for accidental loss or damage to your car, as well as your legal liability for the damage you cause to other people’s cars or property. Some examples of loss or damage to your car covered by this insurance includes:

  • Motor accidents such as a collision with another car
  • Theft
  • Fire damage
  • Storm damage
  • Hail damage
  • Damage whilst your car is parked

View the PDS for more information, or visit car insurance to learn more about the different types of car insurance we offer.

Our Comprehensive Car Insurance provides cover for electric vehicles, including your battery, charging cables, wall chargers and mounts.3 View the PDS for more information on what’s included in our Comprehensive Car Insurance.
If you are driving another person’s car, you should always check their insurance policy details to confirm whether you’re covered. You will not be covered by your Allianz Comprehensive Car Insurance policy when driving someone else's car.
Your insurance premium takes into account various factors, including, for example, the costs of fixing your car in the event of a claim. This cost will vary depending on whether the car must be replaced or if it can be repaired. Whilst the value of most cars will decrease over time (lowering the replacement cost) these claims occur much less frequently than accidental damage claims. Accidental damage claims require the car to be repaired and the cost of this usually increases each year in line with increases in the cost of parts, paint and labour. Therefore, completing the same repair to the same car will probably cost more in future years, even though the value of the car may reduce.
When you purchase comprehensive car insurance it does not include CTP (Compulsory Third Party Insurance). CTP, also known as a Green Slip in NSW, covers your liability and the liability of anyone else who drives your car for injuries you may have caused to other road users in a motor accident. CTP doesn't provide cover for any damage you cause to other people's cars or property. Find out more information about our CTP Insurance.

Cover for damaged windscreens is provided by your Allianz Comprehensive Car insurance policy, subject to payment of any applicable excess shown in your policy documentation.

We also offer an optional benefit which can remove excess on windscreen damage only claims in respect of one claim for full replacement and two claims for repairs in each period of insurance. For full details of conditions and exclusions refer to the relevant PDS.

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*Conditions apply

  1. Driver exclusions apply if the driver is unlicensed, is not following the conditions of their license, refuses a drug or alcohol test, is under the influence of drugs or exceeds the legally allowed alcohol limit. Refer to the Comprehensive Car Insurance or Third Party Property Damage Car Insurance PDS for full driver, usage and other policy exclusions as set out in the "What's not covered" section. An additional excess applies to drivers under 25.

  2. Premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding. Financial institution transaction fees may apply.

  3. EV charging accessories, including charging cables, wall chargers, and mounts, must be owned by the insured.

  4. We'll arrange a rental car of a similar size and type to your car after a covered collision where you are not at fault and have provided us with the at fault person's details. You'll get the rental car for as long as it takes to either fix your car, pay you the cost of repairs, or determine if your car is a total loss. If a rental car of a similar size and type (e.g. medium SUV) to your car is not available, we will pay you a travel allowance of $50 a day for as long as we would have given you a rental car. See the PDS for more details.

  5. If you choose your own repairer, we may need a second quote from another repairer chosen by us just to make sure the quote you've received is reasonable. We may then authorise repairs, pay you reasonable repair costs or the car’s agreed value or replace your new car where policy conditions are met. No additional premium will be charged if the customer uses their own EV repairer.

  6. If you choose this option, we will arrange a rental car of a similar size and type to your car for as long as it takes to either fix your car, pay you the cost of repairs, or determine if your car is a total loss. This will apply after any covered incident, no matter who is at fault. If a rental car of a similar size and type (e.g. medium SUV) to your car is not available, we will pay you a travel allowance of $50 a day for as long as we would have given you a rental car. See the PDS for more details.

  7. Battery thermal runaway for EVs is covered under fire, provided there has been no deviation from manufacturer specification in relation to battery usage and charging.

  8. Choice to get the agreed value or get your new car replaced if it is a total loss within 2 years of its year of manufacture, provided the same make and model is available in Australia.

Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.

Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.

Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.