Policy documents

Quick access to policy documentation

  • For customers who purchased a new policy on or after 9 September 2021 and may have renewed. Your policy number will start with BC.
  • New policies effective on or after 3 December 2023, renewed policies effective on or after 1 January 2024.
  • For policies effective before these dates, contact us for the appropriate guide.
  • For customers who purchased a new policy before 9 September 2021 and have since renewed. Your policy number will end with DMP, DVC or DVT.
  • For customers who purchased policies under the Allianz Car Insurance Product Disclosure Statement with a preparation date of 1 February 2021.

  • Note: This PDF is for eligible customers with QLD CTP insurance beginning before 12 AM on 1 July 2023. After this time, we won’t be offering the At-Fault Driver Protection Insurance Policy to new or renewing customers with CTP Insurance. Eligible customers must satisfy the terms and conditions of the policy and have applied for the cover through the Allianz website.

Please see below our Terms and Conditions
Roadside Assistance is a vehicle breakdown service and not insurance.

Note: Allianz Australia Life Insurance Limited ABN 27 076 033 782, Australia Financial Service Licence No. 296559 (Allianz Life) has moved and the new registered office is located at Level 16, 10 Carrington Street, Sydney NSW 2000 from 29 March 2023.

If you would like to write to us, you can send us mail at GPO Box 9870 Sydney NSW 2001. 

The PDS or SPDS that applies depends on the date your policy was originally issued. If you need help finding the document that applies to you, contact us on 13 1000.
For policies purchased directly through Allianz.
 
For policies purchased through a financial institution partner referral to Allianz.
 
For policies purchased through a financial institution partner referral to Allianz.

On 1 December 2023, the product name and branding of HSBC Easy Life Insurance changed to Allianz LifeCover Plus. This does not change the features and benefits of policies purchased prior to this date, and the Product Disclosure Statement and Policy Document issued when your policy was purchased remains valid until the Expiry Date as shown on your Policy Schedule.
 

For policies purchased through a TIO referral on or before 30 July 2020.

On 1 December 2023, the product name and branding of TIO LifeCover Plus changed to Allianz LifeCover Plus. This does not change the features and benefits of policies purchased prior to this date, and the Product Disclosure Statement and Policy Document issued when your policy was purchased remains valid until the Expiry Date as shown on your Policy Schedule.

For policies purchased through Medibank or referral to Allianz.

In 2009 the product name and branding of Medibank Life Insurance changed to Allianz Life Plan Plus and subsequently to Allianz LifeCover Plus. This does not change the features and benefits of policies purchased, and the Product Disclosure Statement and Policy Document issued when your policy was purchased remains valid until the Expiry Date as shown on your Policy Schedule.

Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.



Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.

Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.