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Do you need emergency support or a tow?

If you need police, fire or ambulance support, please call 000.   If you need a tow, please call us so we can help get you moving. 13 10 13

Start your claim online and we'll contact you to discuss next steps.

What you need to get started

  • Details of the incident (such as the date, where the damage occurred, any other vehicles involved)
  • Other drivers' details such as name, address and licence number (if available)
  • Supporting documents or images (if available)

Your car

(Comprehensive or Third Party Property Damage)

Commercial or fleet

For more information on making a CTP insurance claim, select your state below:

NSW CTP Claims

QLD CTP Claims

SA CTP Claims

Start your claim online and we'll contact you to discuss next steps.

What you need to get started


  • Your policy information
  • Information about the incident, such as the date, where the damage occurred, etc.
  • Details about the loss or damage you are claiming for
  • Information about any other people, vehicles or property involved

Home and Contents insurance

To make a Business Insurance claim :

  1. Take precautions to prevent further loss, damage or liability
  2. Notify the police if necessary
  3. Make sure you have your policy number and details of what has happened
  4. Call 13 10 13 and one of our friendly consultants will assist you with the claims process.
  5. If we believe that it is necessary for your claim to be assessed by a Loss ‎Adjuster we will appoint one of our preferred Loss Adjusters, who will be in ‎contact promptly to arrange a convenient time to visit you.

Start your claim online and we'll contact you to discuss next steps.

  1. Go to the Travel Claims Website.
  2. Log in using your Allianz Travel Insurance policy number, name and date of birth.

Travel insurance

Give us a call today.


To make a life insurance claim, call 
1300 362 108 and one of our friendly consultants will assist you with the claims process.

Boat Insurance

Start your claim online and we'll contact you to discuss next steps.

Caravan and Trailer Insurance

Start your claim online and we'll contact you to discuss next steps.

What you need to get started

  • Details of the incident (such as the date, where the damage occurred, any other vehicles involved)
  • Other drivers' details such as name, address and licence number (if available)
  • Supporting documents or images (if available)

Caravan and Trailer

Our comprehensive car insurance customers rated their claim experience 4.4 out of 5 over the last year.  See more about what our customers had to say.

We're here to help 

Give us a call, or send us a message online 

Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, please consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website.

Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered on this website.

Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered on this website.