- Windscreen damage is covered with Allianz Comprehensive Car Insurance policies
- Upgrade to excess-free windscreen cover – available with Comprehensive Car Insurance only
- Claim fast online or directly through O’Brien Glass
Key takeaways
Windscreen cover with Allianz Car Insurance
If you have Allianz Comprehensive Car Insurance or Comprehensive Essentials, your policy includes cover for windscreen damage.
Here’s how it works:
- Windscreen repairs or replacement is covered by both Comprehensive policies
- You’ll generally need to pay an excess – listed in your policy schedule
Want to reduce your out-of-pocket cost?
You can add ‘Removal of Excess for Windscreen Damage Only Claims’ to Comprehensive Car Insurance policies for an additional premium. This option isn’t available with Comprehensive Essentials.
This optional cover includes:
- Up to 2 excess-free repairs per policy period
- Up to 1 excess-free replacement per policy period
- No excess payable for eligible windscreen or window glass claims
You can add this option when you take out a new policy, or to an existing policy (as long as there’s no pre-existing glass damage).
Making a windscreen claim
If you only need to repair or replace your windscreen or window glass, call our approved repairer O’Brien Glass.
If your claim involves more than just windscreen or glass damage, you can lodge a claim online. We’ll guide you through the next steps and assess your claim.
How to check if you have excess free windscreen cover
You’re automatically covered for windscreen damage with both Comprehensive Car Insurance policies. To check if you have excess free windscreen cover, you can:
- Log in to My Allianz
- Review your policy details
- Look for ‘Removal of Excess for Windscreen Damage Only Claims’ under optional benefits
If you don’t have this option, you may be able to add it through My Allianz – as long as there’s no existing glass damage.
If you’re unsure, you can also call us on 13 1000.
Do I replace or repair my windscreen?
If your windscreen is damaged, it can either be repaired or replaced. Repair may be the best option for small cracks, while bigger cracks or intrusive damage may need a full replacement.
According to vehicle glass specialists O’Brien, your windscreen will need replacing if:
- It has a chip bigger than a $1 coin
- There are cracks of 3cm or longer on the driver’s side of the windscreen
- There is other damage that obstructs the driver’s line of sight
How much does a brand-new windscreen cost?
Canstar estimates that the cost to repair or replace your windscreen can be anywhere from $250 to more than $1000. The cost depends on a number of different factors, including the size and position of the damage, and the make, model and age of your vehicle.
Find the right Car Insurance for you
Our highest level of Comprehensive Car cover includes agreed value and new car replacement.1
Typically a lower-cost alternative to our Comprehensive Car Insurance – designed for second-hand or older cars.
Popular with car owners who only want cover for damage caused to other people’s cars – not their own.
Ready to get started?
Frequently asked questions
Yes. Allianz Comprehensive Car Insurance and Comprehensive Essentials include cover for windscreen repair or replacement. An excess usually applies.
Yes. You can add ‘Removal of Excess for Windscreen Damage Only Claims’ to Comprehensive Car Insurance (not available with Comprehensive Essentials) for an additional premium. This allows eligible windscreen claims without paying an excess.
This optional add-on may be useful if your excess is higher than the cost of repairing or replacing your windscreen. For example, if your excess is $800 and a repair costs $600, you would typically pay the full cost of the repair. With this optional cover, you can claim without paying an excess for eligible repairs or replacements.
Yes. Making a claim will be recorded on your claims history.
No. We can’t cover damage that existed before your policy started or before you added optional cover.
Disclaimer
This article has been prepared by Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL234708 ("Allianz"). In some cases, information has been provided to us by third parties and while that information is believed to be accurate and reliable, its accuracy is not guaranteed in any way.
Any opinions expressed constitute our views at the time of issue and are subject to change. Neither Allianz, nor its employees or directors give any warranty of accuracy or accept responsibility for any loss or liability incurred by you in respect of any error, omission or misrepresentation in this article.
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*Conditions apply
If your new car is stolen or written off, you can choose for us to pay you the agreed value or to have your new car replaced with one of the same make and model where available in Australia.
If you choose your own repairer, we may need a second quote from another repairer chosen by us just to make sure the quote you've received is reasonable. We may then authorise repairs, pay you reasonable repair costs or the car’s agreed value or replace your new car where policy conditions are met.
Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.