FAQ Allianz Go Paperless Promotion

Get your insurance information sent straight to your email.

It’s faster, easier and more convenient.

Click Manage my details to start updating your contact preferences.

Why go paperless?

How do I make the switch?
Switch to paperless by visiting www.allianz.com.au/preferences or call 13 1000.

Which insurance product information can be sent by email?

Which insurance documents can be sent by email?

Are there any polices or documents that still need to be sent by post?
Yes. Due to regulatory requirements, some information, documents and notices regarding your insurance will still need to be sent by post. This will not affect your choice to receive other documents via email.

What if there’s more than one policy holder?
Only one set of contact details is allowed for each policy you hold with Allianz. Your policy contact details will apply to everyone on the policy.

How do I update my postal or email address?
You can update your postal or email address at www.allianz.com.au/preferences or by calling 13 1000.

Why do I need to provide my mobile number?
Providing your mobile number means we can contact you about your policy and send out reminders for things like policy expiry dates.

What happens if I can’t find one of my emailed documents?
Call us on 13 1000 and we’ll be happy to help you.

Can I switch back to post?
You can switch back to post by visiting www.allianz.com.au/preferences or by calling 13 1000.

Why are all my policies not showing in my confirmation email?
This can happen for several reasons:

If you’re missing information from any of your policies, please call 13 1000. We’ll be happy to help.