Support for customers experiencing family and domestic violence
We recognise family violence is a serious issue that can affect all members of our community. We’re committed to helping our customers who may be experiencing family violence feel safe, supported, and informed.
Our family violence policy outlines the support available to all customers who may be experiencing family violence. It acknowledges that if you’ve previously experienced family violence or are currently experiencing family violence you may provide indications or disclose this through your contact with us.
We have a responsibility to make sure we have measures in place to support you in these times of need.
Family violence resources
Family violence and the risks of insurance
Protecting yourself during a separation
Allianz Family Violence Policy
Understanding family violence and the role of the car and insurance
Motor vehicle insurance and family violence
If you need support from someone else, such as a lawyer, consumer representative, interpreter, family member or friend, let us know and we’ll work to help you.
Other services that may help in Australia
Always call 000 if you or your family are in immediate danger.
If you’re in need of financial support, your bank may be able to help provide relief for your mortgage payments or support you in other ways. If you’re finding it tough to pay your bills, give your utility company a call. They may also be able to help.
National Debt Hotline
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Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the relevant for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.