WC Training - Return to Work

Return to Work (RTW)

A Return To Work coordinator is the key person assisting injured workers to remain at, or return to work as soon as possible after an injury. These courses will provide the RTW coordinator with the skills and information to support the successful return to work of injured workers.

In New South Wales, all category one employers (i.e. employers whose basic tariff premium exceeds $50,000 annually and employers who employ more than 20 workers) are required by legislation to employ or engage a RTW coordinator who meets the role’s training, skills and experience requirements.

In Victoria, employers with a total rateable remuneration of 2,337,710* million or more must have an RTW coordinator appointed at all times. Employers with a total rateable remuneration of less than 2,337,710* million must appoint a RTW coordinator while they have return to work obligations relating to a worker with incapacity for work. Appointed RTW Coordinators must have an appropriate level of seniority and be competent to help their employer meet their RTW obligations. *This amount is indexed annually.

Allianz offers a range of RTW courses starting with a two day Introduction to RTW coordination or Role of the RTW Coordinator. Participants can expand on their skills through the Advanced RTW course or RTW coordination for cross border RTW coordinators.

For our clients in Western Australia, we offer a course titled RTW coordination and planning to assist RTW coordinators to develop the required skills and knowledge to perform their role.

Available courses


Return to Work Coordination

Sydney: 20  February, 17 April29 May, 17 July, 9am – 4pm

Fundamentals
Course summary

This course has been developed in line with the role requirements for a RTW coordinator set out by SIRA. It will aim to provide you with the skills, knowledge and resources required in your role.

Topics covered in the course include:

  • The importance of return to work.
  • Understanding legislative requirements for an employer and worker in regards to RTW. Understanding how to prepare the workplace for RTW.
  • The key responsibilities of a return to work coordinator.
  • Providing support to injured workers in the workplace.
  • Responding to and preventing further workplace injuries.
  • Methods for dealing with treating practitioners and occupational rehabilitation services.
  • Creating return to work arrangements.

Who should attend: Recommended for supervisors, managers and HR generalists.

Cost: Free course

Prerequisites: General understanding of workers compensation.

Course offered in: NSW


Role of the return to work coordinator (VIC)

(WorkSafe Victoria approved 2 day course)

Melbourne: 27 & 28 February, 22 & 23  March, 18 & 19  April, 22 & 23 May, 27 & 28  June, 24 & 25  July, 14 & 15August, 19 & 20  September, 25 & 26  October, 21 & 22 November, 9.30am-4.30pm

Bendigo: 21 & 22 June, 9.30am-4.30pm

Geelong: 26 & 27  July, 9.30am-4.30pm

Traralgon: 21 & 22 March, 9 & 10 August 9.30am-4.30pm

Fundamentals
Course summary

This course will provide participants with the practical tools and advice to facilitate the successful return to work of an injured worker in accordance with the Workplace Injury Rehabilitation Compensation Act, 2013.

The course will cover

  • The responsibilities of the RTW Coordinator;
  • The legal obligations of both employers and workers in the RTW process;
  • Identifying suitable employment options and developing effective RTW plans;
  • Monitoring the progress of an injured worker's recovery;
  • Communicating effectively with the injured worker, their treating practitioner and other personnel involved in the RTW process;
  • Responding to workplace injuries.

This course has been developed and endorsed by WorkSafe Victoria.

Who should attend: Recommended for newly appointed RTW coordinators, human resource managers and WHS managers.

Cost: $350 pp

Note: A cancellation fee applies to this course.

Prerequisites: General understanding of workers compensation.

Course offered in: VIC

ANZIIF CIP points: 12 points


Return to work for managers and supervisors

Melbourne: 8 May, 7 September, 10am-12pm

Fundamentals
Course summary

This session explains how crucial the role of supervisors and managers is in the RTW process. Participants will learn how they can positively influence an injured worker’s RTW to achieve the best possible outcome. The course will cover the basics of RTW such as:

  • Employer obligations
  • Employee support
  • Early intervention

This course will provide managers and supervisors with the tools and knowledge required to manage injured workers returning to the workplace. It will also explain how to deal with workers compensation related problems when they arise.

Who should attend: Recommended for managers and supervisors involved in the RTW of workers compensation claimants.

Cost: Fee course.

Prerequisites: General understanding of workers compensation.

Course offered in: VIC


Return to work coordination and planning

Perth: 5 April, 5 July, 4 October, 9.30am-12pm

Fundamentals
Course summary

This course provides participants with an overview of workers compensation in Western Australia and obligations for all parties. Participants will receive an overview of the claims and litigation process.

Who should attend: HR Managers, RTW Coordinators or employees responsible for managing workers compensation claims activities.

Cost: Free course.

Prerequisites: N/A.

Course offered in: WA


Return to work coordination for cross border RTW coordinators QLD module

Melbourne: 14 June, 2pm – 4.30pm

Fundamentals
Course summary

This course was originally part of the harmonisation initiative aimed to streamline workers compensation in   NSW, Qld and Vic.

Although, there is no longer a requirement to have QComp accreditation for  RTW coordinator’s to operate in Qld,  Allianz believes that employers may still need to understand the Qld scheme.

This course will provide participants with the knowledge and skills to effectively manage workplace injuries and the return to work

process in Queensland.

Who should attend: Recommended for RTW coordinators, human resource managers and WHS managers with multi- state responsibilities.

Cost: $120

Note: A cancellation fee applies to this course.

Prerequisites: Prior completion of the Victorian or New South Wales approved return to work coordination course.

Course offered in: VIC


Return to work coordination for cross border RTW coordinators NSW module

Melbourne: 14 June, 9am – 1.30pm

Fundamentals
Course summary

This course was originally part of the harmonisation initiative aimed to streamline workers compensation in NSW, Qld and Vic. The course will provide participants with the knowledge and skills to effectively manage workplace injuries and the return to work process in NSW

Who should attend: Recommended for RTW coordinators, human resource managers and WHS managers with multi-state responsibilities.

Cost: $120 pp

Note: A cancellation fee applies to this course

Prerequisites: Prior completion of the Victorian WorkSafe approved return to work coordination course.

Course offered in: VIC


Advanced return to work coordination

Melbourne: 13 April, 22 August, 9.30am-4.30pm

Fundamentals
Course summary

This course focuses on strategic RTW coordination and managing complex claims. The workshop will cover proactive early intervention, incident management strategies and strategies for managing complex RTW barriers.

You will learn about the role of occupational rehabilitation providers, the RTW inspectorate , and how Allianz’s own strategic RTW and injury management specialists can help you.

Who should attend: Recommended for RTW coordinators, human resources employees and WHS managers with some experience in RTW coordination.

Cost: $250 pp

Note: A cancellation fee applies to this course

Prerequisites: Prior completion of the 2 day Role of the return to work coordinator course.

Course offered in: VIC


Introduction to return to work coordination (NSW)

Sydney: 13 & 14 March, 8 & 9 May, 15 & 16 August, 9am-4pm

Fundamentals
Workshop summary

This two day SIRA NSW approved course provides you with the skills, knowledge and resources required for your role as a RTW coordinator. Until SIRA NSW make this course available online, face-to-face training will continue to be available.

Topics covered in the course include:

  • The importance of return to work.
  • Understanding legislative requirements for an employer and worker in regards to RTW. Understanding how to prepare the workplace for RTW.
  • The key responsibilities of a return to work coordinator.
  • Providing support to injured workers in the workplace.
  • Responding to and preventing further workplace injuries.
  • Methods for dealing with treating practitioners and occupational rehabilitation services.
  • Creating return to work arrangements.

Who should attend: Recommended for newly appointed RTW coordinators, human resource managers and WHS managers

Cost: $350

Note: A cancellation fee applies to this course

Prerequisites: General understanding of workers compensation

Course offered in: NSW

ANZIIF CIP points: 12 points


Developing RTW tools – Task analyses & job dictionaries

Melbourne: 8 May, 7 September, 1pm-3pm

Sydney: 22 February, 9 August, 9.30am-11.30am

Fundamentals
Course summary

Task Analysis documents are useful tools to support your communication with treating practitioners and internally in a workplace. They can provide a description of the physical, cognitive and psychological demands of different work tasks so that appropriate suitable duties can be presented to those making decisions about a return to work. This tool can also support pre-employment screening, functional capacity and vocational evaluations. Collectively a suite of Task Analysis documents can form a Job Dictionary for your workplace.

This session will step you through how to conduct and complete a task analysis, along with provision of a tool to take back to your workplace. Real examples will be shown in the session.

Who should attend: This course is recommended for RTW coordinators, managers, supervisors and WHS employees

Cost: Free course

Note: A cancellation fee applies to this course

Prerequisites: N/A

Course offered in: NSW, VIC


Workers Compensation & Return to Work Intensive- 2 days

Melbourne: 31 May & 1June, 9.30am-4.30pm

Fundamentals
Course summary

This 2 day intensive course has been designed to improve and upskill experienced RTW Coordinators and other senior leaders responsible for WorkCover and injury management. Participants will be equipped with the tools and knowledge to better identify options for managing injured workers, whilst also having an opportunity to discuss their own “complex” cases and work on strategies to achieve safe and sustainablereturn to work outcomes.

Topics covered in the course include:

Part 1

  • New and emerging trends in WorkCover including scheme strategies
  • How to implement a positive RTW culture
  • The role of supervisors and managers in the RTW process
  • Managing complex claims including the psychosocial and emotional impact of an injury
  • Understanding premium; targeted strategies for reducing premium through the implementation of effective case management

Part 2

  • Applying emotional intelligence in the management of RTW stakeholders;
  • Reaching Resolution; understanding and participating in the dispute resolution process
  • Mental health: learning the importance in the prevention of workplace mental health injuries and acquiring the skills to improve the early claims management
  • Strategies for engaging challenging treating practitioners

Who should attend: Suitable for Return to Work Coordinators and senior management who are seeking to enhance their understanding of the injury management process including effective management of complex workers compensation claims.

Cost: $350 pp

Note: A cancellation fee applies to this course

Prerequisites: Prior completion of the Victorian WorkSafe approved return to work coordination course.

Course offered in: VIC

ANZIIF CIP points: 12 points


Need Help Call 1300 130 664 and ask for the client training department in your relevant State/Territory or via email: NSW - trainingnsw@allianz.com.au VIC - trainingvic@allianz.com.au ACT- trainingact@allianz.com.au WA - trainingwa@allianz.com.au TAS - stephen.shreeve@allianz.com.au NT - trainingnt@allianz.com.au Our Cancellation Policy Please note: Allianz reserves the right to cancel any course if only minimal bookings are made. Clients will be advised of cancellations at least 1 week prior to the start of the course. Should you be unable to attend a course which incurs a fee, a substitute is always welcome at no extra charge. Alternatively, a full refund will be made if cancellations are received in writing (via letter, fax or email) at least 5 business days prior to the session. No refunds can be made if a booking is cancelled less than 5 business days prior to course commencement or the participant fails to attend. [