Allianz Life Insurance

From 4 September 2021, the duty to take reasonable care not to make a misrepresentation will apply to you if you:

  • Make a new application for a Life Insurance policy
  • Have an existing Life Insurance policy and you are applying for an increase in cover amount or additional cover
  • Are applying to reinstate a policy you purchased after 4 September 2021.

We will tell you when this duty applies.

At Allianz, we know how important it is for you to have an insurer who protects and supports you, your loved ones and your lifestyle at all stages in life.

Before you enter into a Life Insurance policy with us, you have a duty to take reasonable care not to make a misrepresentation to us.

Frequently Asked Questions

When you enter into a Life Insurance policy with us, apply for certain changes to your policy, or apply to reinstate your policy, we may ask you questions about your health and medical history, occupation, lifestyle, pastimes, and current insurance. The answers that you give us to these questions are vital to our decision on whether to insure you, and if so, on what terms, including the premium we charge.

When answering these important questions, you must take reasonable care not to make a misrepresentation to us.

A misrepresentation includes a statement that is false, partially false, or that does not fairly reflect the truth so you should answer all of our questions honestly, accurately, and to the best of your knowledge.

If you do not meet your duty, we may reject or not fully pay your claim.

Within the first three years, we may treat your cover as if it never existed if we would not have insured you on any terms if you had met the duty.

Instead of treating your cover as if it never existed, we may reduce the cover amount using a formula prescribed by law (we can only do this within the first three years for Life Cover). For Critical Illness Cover and Permanently Unable to Work Cover, we may also change the terms of your cover to put us in the same position we would have been in if you had met the duty.

If you deliberately provide dishonest or inaccurate answers or were reckless in answering our questions, this is an act of fraud, and we may treat your cover as if it never existed.

We will apply these rights separately to Life Cover, Critical Illness Cover and Permanently Unable to Work Cover.

When determining whether you have made a misrepresentation, some of the things that Allianz would consider include the type of insurance, who it’s intended to be sold to, and your particular characteristics and circumstances that we are aware of or should reasonably have been aware of.
Please remember that when you’re answering our questions, you’re answering on behalf of everyone who will be insured by the policy. This means we will treat any answers or representations that you give as theirs.
If you are unsure about whether you should include information, or if you have difficulty answering our questions, please contact us. Our friendly team members will take every care to make sure our questions are clear and specific, but, if you need a bit of extra help to respond to our questions, that’s okay. We can work with your support person or we may even be able to provide you with free access to a translator. You can take the time you need during the application process. Before continuing with your application you may validate any health related questions with your doctor or other healthcare provider if you are not sure.

Your duty continues up until we inform you that we have entered into a policy with you (including variations to your cover). Until that point, you must let us know if there are any changes to your circumstances.

During the application process you must make sure the answers you provide are accurate and not misleading. When we ask you to confirm if there have been any changes to your answers you must update any information that has changed since starting your application.

If, during the application, you need to advise us of a change to your answers, please correct this within your application. If, however, you are no longer able to change your answers by yourself, please contact us to make the necessary changes.

If you have already purchased your Life Insurance policy and you think you may have made a mistake on your application, please contact us immediately and we will let you know whether it has any impact on the cover. We may need more information from you to understand the impact on the cover.

More information

If you have a question or require further information, we’re here to help. Simply submit an enquiry online or give us a call today.