Allianz Travel Insurance reviews

What our customers are saying about us

Your feedback provides us valuable information and allows us to improve our Travel Insurance products and services.

We view every customer review left online as an opportunity to assess what is and isn’t working. This shows us how we can improve the customer experience overall. We monitor and respond to both positive and negative reviews posted online, and work with our call centre and claims team to investigate and resolve any issues.

Find the right cover for your trip.
We have a range of Travel Insurance options to choose from including Basic, Domestic, Comprehensive and Multi-Trip plans.

Product Review is an independent review and customer feedback website that’s been operating since 2003. It’s an Australian-based forum for customers to leave comments about their experiences with goods and services, including the travel industry.

We’ve helped thousands of people across the globe. You can view the latest unedited ratings and reviews from our policy holders by visiting the Allianz Travel Insurance section of the Product Review website.

We have around 150 Registered Nurses and Doctors available worldwide
Our Australian-based case managers can help provide the support you need – 24 hours a day, 365 days a year
Join over 3 million customers who choose Allianz Australia
Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.


Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, exclusions, limits and applicable sub-limits apply. Before making a decision about this insurance, please consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website.

Travel Insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFS Licence No. 245631, trading as Allianz Global Assistance (AGA) as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 (Allianz). Travel Insurance is underwritten by the insurer Allianz. Terms, conditions, exclusions, limits and applicable sub-limits apply.

^The 15% off Travel Insurance ‘EASTER15’ discount is available from 12:01am AEST 18/03/2024 until 11:59pm AEST 29/03/2024 by entering the valid promo code. The discount applies to new policy purchases and is based on standard premium rates (including optional extras). It applies automatically upon successful input of the promo code and applies to any changes, upgrades or amendments made to the policy prior to commencement of the journey. The discount may apply to changes made after commencement of the journey, contact Allianz Global Assistance to find out more. Not to be used in conjunction with any other offer.

We don’t provide advice based on any consideration of your objectives, financial situation or needs. Before making a decision, please consider the Product Disclosure Statement available on this website. If you purchase this insurance, AGA will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with any services on this product.