These Allianz reviews are collected by eKomi, an independent and transparent review collection and management service. eKomi collects real customer reviews for shops, products and services, helping you see what Australians say about their experience with us.
4.5 out of 5 based on 1700+ reviews1
Allianz Car Insurance claims satisfaction ratings
Our Comprehensive Car reviews are collected independently, and we use them to improve how we support you, from claims to customer service.
Thank you to our Car Insurance customers for sharing your experiences. Your feedback helps us take better care of you.
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Why choose Allianz Car Insurance?
Insuring Australians for 110+ years
Award-winning insurer
24/7 online claims
Find the right Car Insurance for you
Popular with people who want to cover damage to their own car, including newer and second-hand cars.
Designed for people who want cover for essentials, like damage to your car, without the extras.
Popular with second-hand car owners who only want cover for damage caused to other people’s cars.
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*Conditions apply
- The reviews on this page are from Allianz customers who have left comments and / or a star rating, in the last 12 months in response to our request for feedback. Before May 2023, we didn’t ask for feedback for windscreen only claims. As of May 2023, we ask customers with windscreen only claims for feedback and this is included in the claims star rating average. We don’t ask for feedback on mechanical repair claims.
- If you choose your own repairer, we may need a second quote from another repairer chosen by us just to make sure the quote you've received is reasonable. We may then authorise repairs, pay you reasonable repair costs or the car’s agreed value or replace your new car where policy conditions are met. No additional premium will be charged if the customer uses their own EV repairer.
Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.