CTP Reforms

NSW CTP scheme reforms (1 December 2017)

The NSW Government is reforming the CTP Green Slip scheme to better support people injured on our roads and to reduce the cost of Green Slips for vehicle owners.

The Motor Accident Injuries Act 2017 was passed by the NSW Parliament on 30 March 2017. The new CTP scheme will commence from 1 December 2017.

Allianz supports the Reforms and is working with the State Insurance Regulatory Authority (SIRA), to implement the necessary changes.

General Information can be found on the following link:


Changes you need to be aware of are:

Please read further information below

How will this affect you?

Claims / Benefit changes

The reforms will ensure people injured in motor accidents receive fast access to compensation by way of weekly income support and treatment and care. The focus of the reforms is on rehabilitation of injured road users with a return to good health as soon as possible.

If you have been injured in a motor accident on or after 1 December 2017 and you wish to make a claim with Allianz, please follow the link to the following page:


If you would like more information about the CTP scheme reform, please follow the below link to the SIRA website:


Price Reduction / Green slips

Insurers provide a competitive market of Green Slip prices which are monitored and approved by SIRA.

Based on NSW Government CTP reforms and direction, Insurers will reduce Green Slip prices from 1 December 2017.

Further information can be found on SIRA’s website:


Green Slip Refunds

SIRA has developed a pro rata refund calculation for eligible customers who purchased a Green Slip that is still current as at 1 December 2017.

Most people who have a passenger vehicle can expect a refund. Amounts will vary depending on where the vehicle is located and other factors, such as when the Green Slip was purchased in the previous year.

Some passenger vehicle owners will not get a refund if they renewed early in 2017 or late 2016 and their refund amount is under the $10 threshold. These small refunds will be collected and returned to all policy holders via a reduction in the Fund Levy.

Motorcycle owners will not receive a refund as benefits have generally been increased.

Small Businesses (where vehicles were registered under a company name) with < 50 vehicles and taxis will be sent their refunds directly by Service New South Wales (SNSW*), from late January 2018. The SNSW phone number for enquiries on this is 02 9132 2333.

Refunds for private vehicle owners will be delivered through SNSW*, with a Government advertising campaign commencing from late March 2018 / early April ** to inform motorists about refund claims.

As the Government is recouping the extra money paid from insurance companies, there is no need to contact your insurer.

If you had not paid or registered your vehicle by 1 December 2017 then your refund won’t be available until mid 2018 or after. (the provision of refunds will cease from 30 September 2018)

Further information on Green Slip Refunds can be found on SIRA’s website below:


*Allianz will directly communicate and pay refunds to large Fleets with more than 50 vehicles.

** TIP! In order to obtain your refund from SNSW when it is available, you will need to have registered in advance, a SNSW Account and link your account to RMS (usually by also providing your Driver’s Licence or Plate details).

The SNSW website is, https://www.service.nsw.gov.au/. On the SNSW website you can click on the “Register” button (top right hand of the page) to set up your account. Should have any concerns with setting up your SNSW Account please call 13 7788.