WC Training - Return to Work

Return to Work (RTW)

A RTW coordinator is the key person assisting injured workers to remain at, or return to work as soon as possible after an injury. These courses will provide the RTW coordinator with the skills and information to support the successful return to work of injured workers.

In New South Wales, all category one employers (i.e. employers whose basic tariff premium exceeds $50,000 annually and employers who employ more than 20 workers) are required by legislation to employ or engage a RTW coordinator who has completed the two day WorkCover NSW accredited return to work course.

In Victoria, employers with a total rateable remuneration of $2,231,120 million or more must have an RTW coordinator appointed at all times. Employers with a total rateable remuneration of less than $2,231,120 million must appoint a RTW coordinator while they have return to work obligations relating to a worker with incapacity for work. This amount is indexed annually.

Allianz offers a range of RTW courses starting with a two day Introduction to RTW coordination or Role of the RTW Coordinator. Participants can expand on their skills through the Advanced RTW course or RTW coordination for cross border RTW coordinators.

For our clients in Western Australia and the Australian Capital Territory, we offer a course titled RTW coordination and planning to assist RTW coordinators in these states develop the required skills and knowledge to perform their role.

Available courses


Introduction to return to work coordination (NSW)

(WorkCover NSW approved 2 day course)
Fundamentals
Course summary

This two day WorkCover NSW approved course provides you with the skills, knowledge and resources required for your role as a RTW coordinator, and enables you to meet the criteria set out in the Workplace Injury Rehabilitation Compensation Act 2013. Topics covered in the course include:

  • The importance of return to work.
  • Understanding legislative requirements for an employer and worker in regards to RTW. Understanding how to prepare the workplace for RTW.
  • The key responsibilities of a return to work coordinator.
  • Providing support to injured workers in the workplace.
  • Responding to and preventing further workplace injuries.
  • Methods for dealing with treating practitioners and occupational rehabilitation services.
  • Creating return to work arrangements.

Who should attend: Recommended for newly appointed RTW coordinators, human resource managers and WHS managers.

Cost: NSW –$300 for Allianz clients.

Note: A cancellation fee applies to this course.

Prerequisites: General understanding of workers compensation.

Course offered in: NSW

ANZIIF CIP points: 12 points


Role of the return to work coordinator (VIC)

(WorkSafe Vic approved 2 day course)
Fundamentals
Course summary

This course provides participants with the necessary skills required to be recognised as an RTW coordinator in Victoria.

Who should attend: Recommended for newly appointed RTW coordinators, human resource managers and WHS managers.

Cost: VIC –$300 for Allianz clients.

Note: A cancellation fee applies to this course.

Prerequisites: General understanding of workers compensation.

Course offered in: Vic


Return to work for managers and supervisors

Fundamentals
Course summary

This session explains how crucial the role of supervisors and managers is in the RTW process. Participants will learn how they can positively influence an injured worker’s RTW to achieve the best possible outcome. The course will cover the basics of RTW such as:

  • Employer obligations
  • Employee support
  • Early intervention

This course will provide managers and supervisors with the tools and knowledge required to manage injured workers returning to the workplace. It will also explain how to deal with workers compensation related problems when they arise.

Who should attend: Recommended for managers and supervisors involved in the RTW of workers compensation claimants.

Cost: Fee waived for Allianz clients.

Prerequisites: General understanding of workers compensation.

Course offered in: NSW and Vic


Return to work coordination and planning

Fundamentals
Course summary

This course will provide RTW coordinators in Western Australia and the Australian Capital Territory with the knowledge, skills and capabilities to perform their role and achieve safe and timely RTW outcomes. It will provide a practical guide to the development and implementation of RTW planning and best practice solutions to meet legislative requirements.

Who should attend: Recommended for workers compensation staff, newly appointed RTW coordinators, human resource managers, supervisors and WHS managers.

Cost: Fee waived for Allianz clients.

Prerequisites: N/A.

Course offered in: WA and ACT


Return to work coordination for cross border RTW coordinators in Victoria

(NSW and Qld)
Fundamentals
Course summary

This course is part of the harmonisation initiative aimed to streamline workers compensation in NSW, Qld and Vic. It provides participants with the knowledge and skills to effectively manage workplace injuries and the return to work process in each of these jurisdictions. Please note; there is currently no longer a QComp accreditation to be a RTW coordinator in Qld, Allianz however still believes in the importance of understanding the Qld scheme and continues to run the Qld component of the course.

Who should attend: Recommended for RTW coordinators, human resource managers and WHS managers with multi-state responsibilities.

Cost: $90 – NSW component, $90 – Qld component

Note: A cancellation fee applies to this course

Prerequisites: Prior completion of the Victorian, New South Wales or Queensland approved return to work coordination course.

Course offered in: Vic


Advanced return to work coordination

Fundamentals
Workshop summary

This workshop focuses on strategic RTW coordination and managing complex claims. The course will cover proactive early intervention, incident management strategies and strategies for managing complex RTW barriers.

You will learn about the role of occupational rehabilitation providers, RTW inspectorate (Victoria only), and how Allianz’s own strategic RTW and injury management specialists can help you.

Who should attend: Recommended for RTW coordinators, human resources employees and WHS managers with some experience in RTW coordination. In Victoria, this course is recommended for RTW coordinators, human resources employees and WHS managers with some experience in RTW coordination.

Cost: $180 for Allianz clients

Note: A cancellation fee applies to this course

Prerequisites: In NSW prior completion of the WorkCover NSW accredited two day Introduction to RTW coordination course is required.

Course offered in: NSW and Vic

ANZIIF CIP points: 12 points



Psychosocial barriers to return to work, incorporating pain management

Fundamentals
Course summary

This course will explore the definition, impact, and methods to address psychosocial barriers that affect an injured worker's RTW. The session will also discuss pain management and how it can negatively impact a workers compensation claim.

When a worker is injured, more than just the physical injury needs to be considered in their return to work. Many factors influence return to work outcomes, such as:

  • Workload and work pace
  • Relationships with supervisor and colleagues
  • Clarity of role in the organisation
  • Personal characteristics that make the worker susceptible excessive stress or burnout
  • Conflicting demands at work and at home
  • How pain can delay return to work
  • Tools, hints and tips for helping injured workers overcome pain when it becomes a barrier to return to work

Left unaddressed, psychosocial barriers not only impede the worker's return to work, but can also cause other negative mental and physical health outcomes.

Employers may see financial implications from ignoring psychosocial barriers such as; deterioration of productivity, higher levels of absenteeism and employee turnover.

Topics include:

  • Facilitators and barriers: what the current research says about psychosocial factors.
  • Trends analysis: The most prevalent psychosocial factors in today’s claims.
  • Actions: Practical approaches and strategies to address psychosocial factors.
  • Outcomes and opportunities: The outcomes achieved by using this course recommended approach, and the opportunities that can be instantly capitalised on in your own organisation.

Who should attend: This course is recommended for managers and supervisors, human resource personnel and RTW coordinators

Cost: Attendance fee is waived for Allianz clients.

Prerequisites: N/A

Course offered in: Vic


RTW for managers and supervisors in the health industry

Fundamentals
Course summary

Managers and supervisors are key to the success of an injured worker's RTW, and integral to early intervention and incident and injury reporting.

This course develops the knowledge and skills required by managers and supervisors to fulfil their duties and responsibilities under Workplace Injury Rehabilitation and Compensation Act 2013 (WIRC Act). The course also explains how to prevent and manage workplace injuries, with a focus on the most common injuries in the health sector. It will explain:

  • Your RTW and legislative responsibilities and requirements
  • Impacts of injuries and illness – focusing on common injuries in the health sector
  • The advantages of an early RTW and incident investigation
  • The assistance available from Workplace Rehabilitation Providers
  • Best practice strategies for managing RTW – reviewing case studies from the health sector.

Who should attend: Recommended for managers or supervisors in the health industry who want to further understand their return to work roles and responsibilities.

Cost: $180

Prerequisites: N/A

Course offered in: Vic


Our Cancellation Policy
Please note: Allianz reserves the right to cancel any course if only minimal bookings are made. Clients will be advised of cancellations at least 1 week prior to the start of the course.
Should you be unable to attend a course which incurs a fee, a substitute is always welcome at no extra charge. Alternatively, a full refund will be made if cancellations are received in writing (via letter, fax or email) at least 5 business days prior to the session. No refunds can be made if a booking is cancelled less than 5 business days prior to course commencement or the participant fails to attend.