As a claims service provider, we manage public sector employees’ workers' compensation claims on behalf of icare’s Insurance for NSW.
Insurance for NSW is the largest public sector insurer in Australia and delivers insurance and risk services to NSW Government agencies.
NSW government agencies can access Risk Education Express, view Qlik Sense data and reporting, download or request Certificates of Currency, and submit declarations through the icare Insurance for NSW (IfNSW) Portal.
Have you been injured at work? Find out what’s involved in the workers’ compensation process and what you’ll need to do to make a claim. To lodge a claim, speak with your employer first.
We focus on the wellbeing and recovery of workers and provide a tailored support that helps create positive outcomes for our customers.
If a worker has been injured in your workplace, you can lodge a workers’ compensation claim by calling or emailing us.
A Certificate of Currency confirms key details about your cover and verifies you have a current workers' compensation insurance policy.
CAPTION: Your journey: workers' compensation
If you've been injured at work, it's important to know that someone's got your back and can help with your recovery. Allianz is committed to supporting your recovery and return to work and to helping you understand the workers’ compensation process.
Depending on your circumstances, you may be entitled to compensation. This may be weekly payments, medical treatment, or rehabilitation. Let's break it down.
You have been injured at work.
First, you should seek medical help. Keep in touch with your employer and supply them with a workers’ compensations certificate from your doctor. This is an assessment of how much work you can do.
Speak to your employer about lodging your claim. Allianz will contact you about the next steps once we have received your claim.
Keep in touch with your case manager. They are your go-to person who will support you through your recovery so that you can get back to health and back to your life.
Your case manager may change over time for a number of reasons. But rest assured someone will always be available to talk to.
We understand there may be times when you wish to provide feedback or don't agree with an Allianz decision. You should speak to your case manager about what options are available to you.
With our help, you can take control of your recovery and move forward with your life.
CAPTION: Your health first: treatment
The treatment you receive in your participation in your treatment plan is an important part of a successful recovery.
Your doctor will recommend and discuss the most appropriate treatment with you. Some recommended treatment requires pre-approval from Allianz. Simply check with your case manager if you're unsure.
Allianz can reimburse you for approved treatment costs or we can usually pay the medical provider directly. There can be standard rates for treatment, so check this with your treatment provider so you know if you're liable for a gap.
Getting the treatment you need and being actively involved in your recovery will see you returning to health sooner.
To help make your workplace safer, our training courses can improve understanding of workplace health and safety responsibilities and injury management, so you and your staff are equipped to manage workplace injuries.
Our training platform allows you to view and book upcoming training courses and access our webinar library.
Explore our Help page for questions about your policy, claims, payments, and more. If you need to reach us, we're ready to connect.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.
