Extreme weather is part of life in Australia.

Allianz has helped Australians get back on their feet after adverse events for over 100 years.

Behind you for what's ahead, we're here to help Australians secure their future.

How do I start to protect my property or business from extreme weather?

Its important that you know what you’re covered for. That your insurance is up to date, that premiums are paid, and that the sum for which you are insured covers the replacement value of your property and belongings that you wish to insure. If you have an existing Allianz insurance policy, ensure you read your Product Disclosure Statement (PDS) to learn more about your policy cover. You also need to refer to your Certificate of Insurance to check your level of cover and any optional covers that you have.

Also, remember to take photos of insured assets and update your records.

Support when it matters most

When an extreme weather event occurs, your family’s safety comes first.

Contact 000 in any emergency, or your local state emergency service.

Be prepared for the extreme weather season

Here is some helpful information on what to do before, during and after an extreme weather event.





Customer Counselling Program

The mental health impacts of extreme weather events can be huge.

To help our affected customers and their families during these difficult times we offer three free, confidential counselling sessions to help you get back on your feet.

Find out more

Insurance with Allianz

How to lodge a claim

Our first priority is your safety. Please keep yourself and your family out of harm’s way until the danger is over. Then, when it’s safe to do so, contact us when possible.

The Allianz Claims Services Team will be ready to assist with enquiries and lodging claims to ensure you receive prompt, expert assistance and support.

If your property and/or motor vehicles are damaged as a result of cyclones, flooding, storms or bushfires, it’s best to lodge a claim online here to minimise delays. A Claims Team consultant will contact you as soon as possible.

Or, call us on 13 10 13, or contact your broker.

Our Claims Team is here to help you. You don’t need your policy documents. Our Claims Team can locate these details for you.