So, a customer has visited your dealership and is making all the right noises about purchasing their next vehicle from you. They’ve asked about their insurance options (or you’ve floated the idea of insurance with them). What next?
As an organisation that provides insurance, it can be challenging to know where to start when giving information about a product. The onus is on you to give your customer as much detailed information as you can – and highlight policy inclusions and benefits.
This may seem daunting at first. But your customer will thank you if you can enlighten them about the policy inclusions should they have to submit an insurance claim.
Not all insurance policies are created equal, so let’s look at the standard inclusions Allianz has in its comprehensive vehicle insurance policies.