Claims enquiries and correspondence
Employers who have elected to have their claims managed by Allianz under icare’s Authorised Provider arrangements use icare’s Claims Management System to lodge and track their new claims. All existing claims continue to be managed on Allianz’s system.
If you have a 7 digit claim number, your claim has been lodged on icare's system. If you have a 15 digit claim number, your claim has been lodged on Allianz's system.
Enquiries and correspondence for claims lodged on icare’s system:
Phone: 1300 130 664 (Monday to Friday: 8:30am to 5:00pm)
Email: AllianzClaims@icare.nsw.gov.au
Mail: Locked Bag 2099
North Ryde BC
NSW 1670
Enquiries and correspondence for claims lodged on Allianz’s system::
Phone: 1300 130 664
Email: mfclaim@allianz.com.au
Mail:GPO Box 5429
Sydney NSW
2001