The ARC program is based on the principle that injured workers need a holistic approach to recovery with a team to facilitate it. Run by the Navigator Group, the program brings together a multi-disciplinary team of healthcare specialists such as sports medicine physicians, psychologists, and physiotherapists to customise a recovery plan.
Participants undergo a 12-week recovery journey and regularly attend a clinic. The program is completely optional, with participants choosing to opt-in if they believe it will help with their rehabilitation. Crucially, the program is tailored to each individual’s needs and encourages them to play an active role in their recovery.
Workers selected for the program use a digital platform called SWORD Phoenix. Using a tablet equipped with sensors, they complete home-based exercises tailored to their specific needs. The platform can measure and analyse the exercises they perform, providing on-demand, in-home support at every step of their recovery journey.
Participants visit the clinic every four weeks to speak with their specialists and to have their exercise results assessed. They then have their program further tailored to their recovery needs depending on their progress.
“The program really stands out for its holistic approach and because it’s customised to the individual’s recovery journey,” Nadine says. “Plus, it has that self-managed component, so participants are empowered to take ownership of their own rehabilitation.”
Nadine adds that because the program is run in tandem with counselling support, psychological or psychosocial barriers to recovery can be identified upfront. Qualified mental health professionals provide regular mental health and wellbeing support to address barriers to recovery during the acute phase of each participant’s injury.
This aspect of the program helps to address issues that are really impacting an individual’s ability to return to work, so they’re better placed to holistically return to physical, psychological, and social health.