Business Interruption claims

Since mid-2021, the Insurance Council of Australia (ICA) has been conducting a series of court ‘test cases’ to clarify the circumstances that would trigger a claim to be paid under BI cover due to COVID-19. For some of our customers, this has meant there’s been a delay in reviewing and determining claims. We understand this may cause concern, so we’ll try to keep you informed of the ongoing situation.

The first BI test case took place in June 2021. The NSW Court of Appeal found insurers couldn’t rely on pandemic exclusions contained in BI coverage that reference the repealed Quarantine Act 1908 (Cth).

The second BI test case sought to obtain clarity on a number of policy issues such as:

• How the definitions of infectious disease are to be interpreted in policy wordings
• What constitutes a COVID-19 outbreak
• How the proximity requirement is to be interpreted
• The impact of government orders and other mandates
• Other policy wording matters

On 21 February 2022, the Full Court of the Federal Court substantially upheld the conclusions reached by the Federal Court in the second BI test case. Unless this finding is overturned in the High Court (see next steps below), this means that in the factual circumstances set out in test cases, the relevant insuring clauses won’t be triggered. This means there may be no cover under the policy for these types of claims.

On 4 August 2022, the High Court advised it would grant an oral hearing of three special leave applications to appeal the Full Court of the Federal Court’s recent judgment. A date has not been set for the hearings; however, it may be another 12 months before a final decision is made.

We appreciate your patience while these matters are resolved. Clear guidance and agreement by the courts is essential in determining how we’ll interpret and apply the relevant policy wordings to BI claims.

We’re committed to supporting our customers through the claims process, and assessing claims as quickly as we can once the final judgement is received.

For up to date announcements and information regarding BI test cases, visit the Insurance Council of Australia website.

If you believe your circumstances entitle you to claim under your Business Interruption cover, you should consider lodging a claim. Learn more about making a claim or give our claims team a call on 13 10 13. If you have a broker, contact them for more information.

Each claim will be reviewed subject to your BI Insurance cover. Before a claim can be paid, you must be able to demonstrate a loss that’s covered by the policy. We’ll also need evidence of the value of the loss being claimed.

If the claim gives rise to one of the issues that has been appealed to the High Court in the second BI test case, we may be unable to finalise the claim until the final judgment is received.

If the loss doesn’t fall within the scope of cover, the claim won’t be paid.