When it comes to using genuine parts in vehicle repairs, it’s hard to find a greater champion than Volvo Network Development Manager Jason Johnston.
“We have a simple catchphrase at Volvo Cars: We want our customers to keep their Volvo 100% Volvo,” he says.
“When Volvo genuine parts and accessories are fitted to our customers’ vehicles, their Volvo will always work as intended from the factory,” Johnston says. “When a customer gets a vehicle back from a repair, it should feel like it did the day they drove it out of the new-car showroom.”
For manufacturers and dealer partners, use of genuine parts in a vehicle repair situation preserves the integrity of the vehicle as it was sold. For customers, it adds enormously to their experience of the brand they have chosen to buy from.
Genuine parts and accessories are designed and constructed to satisfy the safety and reliability requirements of the customer’s specific vehicle brand, Volvo or otherwise. They also meet Australian Design Rules specifications, meaning they have the build quality to withstand harsh Australian driving conditions.
Customers are encouraged to consult their car insurance PDS to ensure genuine parts are an inclusion when taking out a manufacturer-branded insurance policy.