Travel Insurance

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Allianz Travel Insurance was reviewed on 22 June 2018 on Product Review and rated 4.1 stars

Emergency Assistance

For 24 hour emergency assistance please call Allianz Global Assistance:

+61 7 3305 7499 (reverse charge from overseas)

1800 010 075 (within Australia)

How to submit a travel insurance claim

To save you time, we’ve made our travel insurance claims process as straightforward as possible. Simply follow the steps below.

  1. Go to the Travel Claims website
  2. Log in using your Allianz travel insurance policy number, name and date of birth.
  3. Download, print and complete the relevant sections of the travel insurance claim form.
  4. Attach any supporting documentation, such as police reports, valuations, medical reports, etc. The travel insurance claim form will tell you what is required.
  5. Email, fax or post your completed claim form and supporting documentation to:
    Fax: +61 7 3305 7016
    Post: Allianz Travel Insurance
    PO Box 162
    Toowong Qld 4066

If you are submitting original documents with your travel insurance claim, please remember to keep copies for your records.

Can I track my claims progress?

Yes, you can track your claim’s progress anytime by using the My Claim Status tool on the Travel Claims website.