Attachment issues: Australians travelling with uninsured valuables worth more than the holiday itself

7 April 2022

After two years of cancelled travel plans and staying indoors, new research from Allianz Australia reveals Australians (64 per cent) have become more attached to their valuables after having them at their fingertips since the start of the pandemic.

As thousands3 of Australians plan to travel around Australia these school holidays, many are hitting the road or the runway with the contents of their suitcases sometimes being worth more4 than the holiday itself5. While 2 in 5 (39 per cent) confess they do not feel comfortable leaving their valuables at home, the majority of Australians do not have a plan in place to insure their valuables when they take with them on holidays (68 per cent).

With 2 in 5 (42 per cent) Australians unaware of the option that their valuables could be insured as portable contents under their Home Contents Insurance policy, Allianz is encouraging Australians to check that their insurance policy meets their needs before departing, so they can holiday in confidence.

A common misconception is that Home Contents Insurance is only for the items that stay within the home, however there is optional cover available to insure your valuables under your home insurance policy when you travel. While Home Contents Insurance is designed to cover your belongings at your insured address, optional covers such as Portable Contents, which covers wallets, cameras and mobile phones, and Accidental Damage, which covers damage caused by sudden, unforeseen or unintended events, are designed to give you peace of mind while you’re away from your insured address.

To help Australians holiday with confidence knowing their most important valuables are insured, Allianz has partnered with small business owner and mum of three, Lisa Wipfli, to provide tips and tricks on how to plan and prepare for your next holiday.

Lisa says, “No matter how much preparation is done, there is always a little bit of madness ahead of going on holidays with a family. From the kids’ tablets, family bikes, multiple outfit options and even something fancy for a night out with the hubby, it always tends to be a scramble to get it all together and I tend to overpack in case I forgot something. It is one of the reasons why I think it’s important that you consider if you have adequate home and contents insurance before you go away so you can feel secure knowing your valuables are covered when you’re at home or on the road.”

According to Allianz’s research a third (33 per cent) of Australians tend to overpack, yet 69 per cent don’t end up using all the items they brought with them and often forget they packed them. Outside the obvious, being clothing and shoes (90 per cent) and home amenities6 (25 per cent), this year Australians are packing the latest technology (76 per cent) and jewellery (25 per cent). Further to this, new claims data from Allianz shows the three most claimed Portable Contents items are jewellery, mobile phones and computers7, accounting for almost 45 per cent of Portable Contents claims.

Clinical Psychologist Jaimie Bloch said, “Our valuables bring us a sense of comfort8, they connect us to our identity, or they connect us to our memories and are an integral part of our daily routines9, which is causing Australians to travel with more, whether this be on holiday or even popping out of the house for the day. Losing or misplacing special items can cause unnecessary anguish and significant emotional distress. Knowing that these items are safe when we’re out and about can help us feel safe and allow us to stress less."

Allianz research also revealed when on holiday a third (32 per cent) of people are worried their material items will get damaged, leaving Australians storing their most important valuables in their luggage (38 per cent), in a bedside table at their accommodation (21 per cent) or in the car (13 per cent). However, in the instance an item does get lost, stolen or damaged, 66 per cent did not make an insurance claim. Instead, the majority of Aussies blamed themselves (41 per cent), informed the holiday rental (35 per cent) or called the police (31 per cent).

Rachael Poole, Allianz Australia’s Head of Home said, “Having your items stolen, lost or damaged while on holiday is a stressful experience, yet our research shows Aussies may not be making a claim when this happens. As Australians are taking more valuable items with them than ever before, there’s a growing need to better insure valuables while we’re away from home. At Allianz, we’re encouraging Aussies to conduct a Policy Health Check before departing for their holiday. This is a simple call that can help build understanding around their Allianz Home Insurance policy and ensure those all-important valuable items are insured with optional covers such as Portable Contents or Accidental Damage cover.”

Visit Allianz.com.au/HolidayReady for more information on getting prepared for your next holiday.



Lisa Wipfli’s tips on how to plan and prepare for a holiday:

Rachael Poole’s tips on how to feel at ease leaving your valuables at home when on holiday:


Media enquiries
Allianz Media Team // media@allianz.com.au

Notes to Editors
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before buying Allianz Home Insurance, consider the PDS. Go to our website for a copy of the PDS and TMD.

About Lisa Wipfli
Lisa Wipfli is a mother of three and co-owner of The Nourishing Group. She grew up in Queensland and spent time in London working in media. Returning to Sydney from London, she met her husband Michael “Wippa” Wipfli. Since becoming a mother, Lisa has become hugely passionate in the children’s sector, co-owning a baby food brand.

About Jaimie Bloch
Jaimie Bloch is a Sydney based Clinical Psychologist, behavioural expert, author, speaker, program developer and the founder of MindMovers Psychology. Jaimie specialises in developing programs, e-books and workshops that incorporate both psychology and research that can be understood and easily digested and implemented.

About the research
The research was commissioned by Allianz and conducted by Pureprofile, in accordance with ISO 20252. The survey is a nationally representative sample of 1,000 Australians and was carried out carried out between 25 February and 1 March 2022.

1 $2,983
2 $2,101
3 44 per cent
4 $2,983
5 $2,101
6 Such as pillows, bed linen, kitchen utensils, washing liquid
7 2019 and 2021 Allianz Portable Contents claims data
8 30 per cent
9 17 per cent

Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past, present and emerging.