Aviation insurance posing increasing challenges

Sydney, 5 December 2014

This year’s aviation disasters contradict the industry’s long-term improvement in safety with currently fewer than two passenger deaths for every 100 million passengers on commercial flights, according to a new report by aviation insurer Allianz Global Corporate & Specialty SE (AGCS). By comparison during an early decade of the jet age (1962-1971) there were 133 passenger deaths out of every 100 million passengers.

However, the aviation industry’s safety management record will be tested further in the future by a number of potential new risk scenarios. These include the increasing likelihood of cyber attacks, greater reliance on automation and the anticipated growth of drones in commercial use according to AGCS’s “Global Aviation Safety Study”. The report is published in association with Embry-Riddle Aeronautical University and charts the improvement in the safety record of the aviation industry from the beginning of the jet age in 1952.

Safety drivers

The study shows that over the past 60 years, skies have become much safer. Today, it is estimated there is more chance of being killed by lightning (1 in 10.5 million) than dying in a plane crash in the US and Europe (1 in 29 million). This is despite growth in the sector which will see an estimated 3.3 billion passengers fly this year compared with just 106 million in 1960.

“Air safety has improved greatly, underpinned by technology, navigation systems, engine improvement and design improvements such as fail-safe design criteria and fly-by-wire control”. At the same time, the standard of crew training and safety management has become notably higher. Innovations such as digital message communications systems –
enabling pilots and controllers to ‘text’ each other – are enhancing the aviation safety environment further,” according to Michael Dalton, Regional Manager Aviation at AGCS Asia Pacific in Sydney.

Top causes of loss

Despite the much-improved safety record, the cost of aviation claims is rising, driven by the widespread use of new materials in plane design, as well as ever-more demanding regulation and growth of liability-based litigation. Increasing fleet values and a rise in passenger numbers is expected to push the value of risk exposure through the $1 trillion barrier by 2020, possibly even earlier.

“Today there are fewer fatalities or total hull losses compared with the past, but new types of risk and losses, such as composite repairs, ground equipment damage or the risk of grounding, are additional drivers of exposure”, explained Mr Dalton.

In an analysis of large insurance claims in excess of US$1.36 million (€1 million), unsurprisingly, plane crashes are the major cause of loss in terms of number of insurance claims generated (23%) and claims costs (37%). However, almost as many aviation claims by number (18%) relate to ground handling claims, while 16% arise from mechanical failure.

Regional gaps in safety

While North America and Europe have the best commercial safety records, Africa is the poorest performer. In 2012, 88% of global aviation fatalities occurred in Africa (45%) and Asia (43%). Africa currently uses the highest percentage of second generation aircraft – over 50% of the total fleet analyzed. Upgrading the airline fleet to current generation aircraft is one of the safety initiatives which have lowered the global accident rate. In some parts of Africa, safety and training standards are comparable to those of 50 years ago in the US or Europe.

Man versus machine

In commercial aviation operations, it is estimated 70% of fatal accidents are related to human error, with pilot fatigue a major contributor. Initiatives such as crew resource management and the automated cockpit have improved safety levels, but automation can also have a downside. A number of incidents have raised the question of whether pilots are too reliant on automation in the cockpit.

“More focus should be placed on continuous training, with pilots flying with and without automation. Basic skill in flying remains essential to safely operate any aircraft and in particular if, for any reason, automation is unavailable”, Mr Dalton said.
Improved safety records also mean many people in the aviation industry have not been involved in a major accident. This lack of experience is one of the biggest problems in emergency response preparation.

Future challenges

A number of new potential loss scenarios are emerging. Examples include the increasing likelihood of cyber attacks, the expected increase of drones (Unmanned Aerial Vehicles (UAVs)) in commercial use, anticipated future skill shortages (including pilots) and the prospect of increasing turbulence, driven by the changing climate.
In particular, there is increasing concern about cyber attacks. “New generation aircraft are highly exposed to cyber crime due to the prevalent use of data networks, onboard computer systems and navigation systems. Data breaches and cyber attacks are perceived to be growing risks”, explained Mr Dalton.

To view or download the full Global Aviation Safety Study 2014 visit: http://www.allianz.com.au/aviation/

Allianz Australia
General Insurance Company of the Year 2014, 2013, 2012, 2011, 2009*
Best General Insurance Company of the Year 2014, 2012, 2010, 2007, 2006**

Allianz Australia delivers a wide range of personal, commercial and corporate insurance products and services to more than 2.5 million policyholders. Over 50% of Australia’s top 200 BRW-listed companies have some form of insurance cover with the group and the group provides workers compensation services to around one-fifth of Australian employees.

*Australia & New Zealand Insurance Industry Awards
**Australian Banking and Finance Insurance Awards