Whether you have a question or need help with making a claim, save time by contacting us online.
Choose a category to get started
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Car
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CTP
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Home
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Business
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Travel
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Life
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Leisure
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Workers’ Compensation
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NDIS
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Other enquiries
Car Insurance
For queries about our Comprehensive Insurance and Third Party Property Damage Insurance.
Send us a message
Contact us via our online form
Quotes or policy enquiries
Monday to Friday,
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
CTP Insurance
Contact our state-based Compulsory Third Party (CTP) Insurance specialists.
NSW
Quotes or policy enquiries
Monday to Friday,
8 AM to 7 PM AEST
Saturday,
9 AM to 3 PM AEST
8 AM to 7 PM AEST
Saturday,
9 AM to 3 PM AEST
Claims
Monday to Friday,
8:30 AM to 5 PM AEST
8:30 AM to 5 PM AEST
QLD
Quotes or policy enquiries
Monday to Friday,
8:30 AM to 5 PM AEST
8:30 AM to 5 PM AEST
Claims
Monday to Friday,
8:30 AM to 5 PM AEST
8:30 AM to 5 PM AEST
Send us a message
Contact us via our online form
Home Insurance
For queries about our Home and Landlord Insurance.
Send us a message
Contact us via our online form
Quotes or policy enquiries
Monday to Friday,
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
Business Insurance
For quotes, new policies, claims, and queries about our Business Insurance Pack and Commercial Motor Vehicle Insurance.
Send us a message
Contact us via our online form
Claims
Monday to Friday,
8 AM to 7:30 PM AEST
Bodily injury claims:
02 8988 9982
Other liability claims:
02 8988 9969
Monday to Friday,
8:30 AM to 5 PM AEST
Emergency assistance
If your condition is life threatening, call the emergency services immediately.
Australian-based case managers are here for you 24/7 if you need help while travelling, with registered nurses and doctors available.
Available for Allianz Travel Insurance policyholders.
Within Australia
Overseas
Additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.
Travel Insurance
For queries about our Basic, Comprehensive, Domestic, Multi-trip, and Rental Vehicle Excess cover.
Send us a message
Contact us via our online form
Quotes or policy enquiries
Monday to Friday,
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
Life Insurance
For queries about our Life, Critical Illness, and Permanently Unable to Work covers.
Send us a message
Contact us via our online form
Leisure Insurance
For queries about our Caravan and Trailer Insurance and Boat Insurance.
Send us a message
Contact us via our online form
Quotes or policy enquiries
Monday to Friday,
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
Workers’ Compensation Insurance
Contact our dedicated team of state-based specialists.
Send us a message
Contact us via our online form
NDIS Plan Management
Whether you’re a new or existing participant, their support, or a Support Coordinator, you can contact us for general enquiries or to sign up for NDIS Plan Management
Other enquiries
Do you have a more general query? Contact us using the options below and we’ll make sure you get the assistance you need.
Send us a message
Contact us via our online form
Chat with us on Facebook
Monday to Friday,
9 AM to 5 PM AEST
9 AM to 5 PM AEST
Saturday and Sunday,
8:30 AM to 4:30 PM AEST
8:30 AM to 4:30 PM AEST
Quotes or policy enquiries
Monday to Friday,
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
8 AM to 9 PM AEST
Saturday and Sunday,
8 AM to 5 PM AEST
Other ways to connect with us
We want to make sure you can contact us in a way that’s convenient for you.
National Relay Service Users
TTY users Call 133 677 and
then ask for 13 1000
Speak and Listen users
Call 1300 555 727 and
then ask for 13 1000
Internet relay users
Connect to the NRS
and then ask for 13 1000
Interpreter services
We have an interpreter service available to our customers in more than 160 languages. To discuss your insurance needs in a language other than English, give us a call. Our consultant will find you an interpreter in your preferred language where possible.
Or contact Translating and Interpreting Service (TIS National) directly on1300 041 474.
Postal address
Allianz Australia Limited
GPO Box 4049 Sydney NSW 2001
GPO Box 4049 Sydney NSW 2001
Need to make a complaint?
If you’re not satisfied with our products or services, let us know. We aim to resolve any issues as quickly as possible. Learn more about our complaints and disputes resolution process or fill in the complaints form.
Are you experiencing hardship or family violence?
If you’re experiencing violence or hardship at home, we’re here to support you. Visit the support section of our website to learn more.
Media enquiries
For any media enquiries, journalists can contact our Media team.
For any media enquiries, journalists can contact our Media team.
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Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.