WC Training - Specialty Courses

Specialty Courses

Our series of specialty courses will help participants manage issues such as bullying and harassment, psychological injuries, drugs, alcohol and fatigue, manual handling and ergonomics in the workplace.

Available courses


Mental health first aid

Melbourne: 9 & 10May, 17 & 18 September, 9.15am-4pm

Fundamentals
Course summary

Mental health first aid is the help provided to a person who is developing a mental health problem, or who is in a mental health crisis. Like physical first aid, mental health first aid is given until the person receives professional help or until the crisis is resolved. Mental health first aid strategies are taught in evidence-based training courses authored by Mental Health First Aid (MHFA) Australia and delivered by accredited MHFA instructors nationwide. Allianz offers the 12 hour MHFA course by MHFA Australia, delivered by accredited MHFA Australia instructors.

This two day course will help you:

  • Spot the early warning signs and symptoms
  • Understand key mental health issues such as anxiety, depression, psychosis and substance abuse
  • Provide initial support to adults who are developing a mental illness or experiencing a mental health crisis
  • Know when and where to seek appropriate professional help.

Each participant who completes the course will receive:

  • A certification of attainment
  • An opportunity to complete an online assessment to be accredited as a Mental Health First Aider (MHF Aider)
  • The latest edition of the MHFA handbook, which includes all relevant program and course information as well as locally identified external resource providers.

Who should attend: Recommended for people managers, anyone who has direct managerial or supervisor responsibilities, current workplace first aiders, those who have been identified by their organisation to act as a mental health first aider.

Cost: $350 pp

Prerequisites: N/A

Course offered in: VIC

ANZIIF CIP points: 12 points


Management of non-compensable injuries and illnesses

Melbourne: 1 May, 4 October, 1pm-4pm

Sydney: 10 July, 9.30am – 11.30am

Fundamentals
Course summary

Many workplaces struggle managing non-compensable injuries. This course will focus on illness and injury (including lifestyle choices, chronic degenerative disease, etc) that occurs outside the workplace.

Real case scenarios will be shared and discussed. You will also be provided with tools and resources to make the best possible management decisions.

Topics include:

  • The real costs of non-compensable injuries
  • Best practice management
  • An organisation infrastructure audit to assess workplace processes for managing non-compensable injuries and illnesses.

Who should attend: Recommended for managers, supervisors and health and safety representatives.

Cost: Free course

Prerequisites: N/A

Course offered in: NSW and VIC


Effective prevention and management of workplace bullying and harassment

Melbourne: 10 April, 30 August, 1.30pm-4pm

Fundamentals
Course summary

Workers compensation claims for mental injury have increased in recent years. Moreover, the cost of these claims is significant when compared to other types of injury. In addition to increased claims costs and the impact on premiums, mental injury claims can affect workplace culture and productivity. One source of psychological hazard is workplace bullying & harassment, including cyber-bullying. This can have an impact on an individual’s health and affect their ability to do their job. It can also contribute to loss of productivity, staff turnover, absenteeism, low morale and financial costs. The aim of this session to is understand the legal requirements to prevent bullying and harassment, including requirements for policies and procedures and risk management strategies. Participants will also learn how to recognise signs of workplace bullying and harassment and identify triggers and controls in the workplace.

Who should attend: Recommended for RTW coordinators, WHS employees, human resources staff, supervisors and managers.

Cost: Free course

Prerequisites: N/A

Course offered in: VIC


Psychological claims management overview

Sydney: 8 March, 30 August, 9.30am-12pm

Fundamentals
Course summary

Facilitated by a member of the NSW psychological claims management team, this course will explain the complexities and processes associated with psychological claims injury management.

The course will take participants through relevant legislation, liability decisions, medical management, investigations and occupational rehabilitation principles. In addition, it will touch on ways employers can help manage the claim, as well as case studies and commission findings.

Who should attend: This course is recommended for RTW coordinators, managers, supervisors and WHS employees.

Cost: Free course

Prerequisites: N/A

Course offered in: NSW


Mental health in the workplace and preventing psychological injuries

Sydney: 29 August, 9.30am-12pm

Melbourne: 16 May, 28 August, 9am-12pm

Fundamentals
Course summary

The aim of this course is to assist you in reducing the incidence of workplace psychological injuries and provide guidance on how to manage them if they do occur. Participants will learn how to identify, manage and control risks, and develop solutions to prevent and manage psychological injuries.

Participants will take away practical strategies for preventing and managing workplace stress. Participants will also learn about emotional resilience and its role in controlling the risk of psychological injuries in the workplace. You will also be provided with information and resources to equip your workplace in supporting those that may be at risk of suicide.

Who should attend: Recommended for people managers, supervisors, WHS employees, HR and RTW coordinators.

Cost: Free course

Prerequisites: N/A

Course offered in: NSW, VIC


Performance management – Inside and outside the workers compensation scheme

Melbourne: 1 May, 4 October, 10am-12pm

Fundamentals
Course summary

This two hour course aims to upskill managers and HR staff in all aspects of effective performance management, in order to minimise the risk of workers compensation claims arising from under-performance.

The course is run by a HR professional with over 20 years industry experience (including workers compensation). This course will include:

  • What is under performance, performance management and performance enhancement?
  • What is the potential impact on the workplace and organisation, of underperformance?
  • What is the potential impact on the workplace and organisation, of poorly managed performance?
  • Benefits and components of an effective performance enhancement system.

We will also discuss the performance management of those employees with an active workers compensation claim including:

  • An overview of the performance improvement process and a script to open the conversation.
  • Takeaway tools to effectively prepare for the Performance Assessment.
  • How to deliver feedback; the soft skills of effective communication.

Real case studies will be provided as well as a take-home checklist and supporting documents to assist you in the workplace.

Who should attend: Recommended for managers, supervisors and human resource employees.

Cost: Free course

Prerequisites: N/A

Course offered in: VIC


Critical issues in the management of drugs, alcohol and fatigue

Melbourne: 6 June, 1pm-3pm

Sydney: 24 May, 9.30am-11.30am

Fundamentals
Course summary

This course will provide an overview of how to manage and respond to drug alcohol and fatigue issues in the workplace. Topics covered in the course include:

  • Legal requirements
  • Employer responsibilities
  • Detection, testing and monitoring.

Who should attend: Recommended for managers, supervisors, human resources employees, WHS and workers compensation employees.

Cost: Free course

Prerequisites: An understanding of your company’s drugs, alcohol and fatigue policies and procedures

Course offered in: NSW, VIC


Prevention of musculoskeletal disorders - addressing manual handling and ergonomics

Melbourne: 10 April, 30 August, 9.30am-12.30pm

Fundamentals
Course summary

Musculoskeletal disorders (MSDs) continue to be the main injury type in Australian workplaces. Manual handling and workplace ergonomics are common contributors to the development of MSDs.

This course will examine the common causes of MSDs (with a key focus on manual tasks and office ergonomics), and focus on preventative strategies including:

  • Manual handling risk management
  • Optimal manual handling techniques
  • Office ergonomics: Principles and early intervention approaches (including strategies to reduce the risk of MSD’s from mobile phones and other handheld devices).
  • Practical workstation set-up activities and tools to perform ergonomic assessments in the workplace will be provided.

Who should attend: This course is recommended for managers, supervisors and health and safety representatives.

Cost: Free course

Prerequisites: N/A

Course offered in: VIC


Fundamentals of ergonomics

Sydney: 26 July, 9.30am-12pm

Fundamentals
Course summary

This course will provide an overview of ergonomics in the office environment. Participants will observe and take part in practical workstation setup activities and will be provided with tools to perform ergonomic assessments in their workplace. Topics covered in this course include:

  • Posture and basic anatomy of the spine.
  • Principles of static muscle load and balanced work posture.
  • Injury prevention and risk management.
  • Dangers of prolonged sitting.
  • Early intervention.

Who should attend: Recommended for managers, supervisors, health and safety representatives and human resources employees.

Cost: Free course

Prerequisites: N/A

Course offered in: NSW


Managing an ageing workforce

Melbourne: 6 June, 9.30am-12pm

Sydney: 15 February, 20 September, 9.30am-11.30am

Fundamentals
Course summary

This course examines the issues, methodologies, strategies and best practice solutions related to an ageing workforce. Topics covered in the course include:

  • Injury management
  • Industrial relations
  • Workplace health and safety
  • Key business risks
  • Tools and long term initiatives

Who should attend: Recommended for managers, supervisors, workers compensation employees, WHS employees and human resources employees.

Cost: Attendance fee is waived for Allianz clients.

Prerequisites: N/A

Course offered in: NSW and VIC


Managing & Responding to Occupational Violence

Melbourne: 19 June , 9am – 1pm

Fundamentals
Course summary

This course will help those employees who regularly deal with occupational violence to better understand the scope and nature of violence in the workplace. Participants will learn of the warning signs, assess risk, de-escalate a situation, find safe physical restraint and become part of the consultation for effective risk controls.

Who should attend: Recommended for managers, supervisors, human resource personnel, WHS and workers compensation managers.

Cost: Free course

Prerequisites: N/A

Course offered in: VIC


Building a positive workplace culture through resilience and mindfulness

Sydney: 12 April, 27 September, 9.00am to 12.30pm

Melbourne: 16 May, 28 August, 1pm – 5pm

Fundamentals
Course summary

Working in the world of injury management we continually see cases where personal and organisation resilience have been challenged. We also see the impact that a negative workplace culture can have on worker’s health and safety and rates of injury; these often resulting in a huge personal and economic cost.

In this course, you will learn how to define resilience and focus on strategies to build resilience in the workplace. This course will provide an overview of research into workplace culture and the influential role that managers play.

Participants will be provided with an understanding of the basic building blocks of resilience on an individual, team and organisational level and strategies for positively shifting workplace behaviours, cultures and practices. Case studies and activities will be utilised to reinforce these strategies.

Who should attend: Recommended for managers, supervisors, human resource, WHS and workers compensation managers.

Cost: Free course

Prerequisites: N/A

Course offered in: NSW, VIC


Supporting the mental health of your workers for managers & supervisors

Melbourne : 24 May, 1.30pm – 3.30pm

Fundamentals
Course summary

According to the Australian Bureau of Statistics, around 45% of Australians aged between 16 and 85 will experience a mental illness at some point in their life, while one in five Australian adults will experience a mental illness in any given year. If you are a Manager or Supervisor is it highly likely that you will have workers with some mental health condition. Whether the condition is work related or not a Manager or Supervisor can play a crucial role in early intervention to support a work to return to or remain at work and reduce the impacts of their condition.

Topics include:

  • Common mental health conditions
  • How to support a worker with a mental health condition, including how to have a conversation
  • The legal requirements for return to work and reasonable adjustment
  • Resources available to assist a manager or employee

Who should attend: Managers and supervisors requiring the skills to support a worker showing signs of mental health issues.

Cost: Free course

Prerequisites: N/A

Course offered in: VIC


Benefits of health screening and maximizing employee wellbeing

Sydney: 27 March, 12 July, 9.30am-11.30am

Fundamentals
Course summary

Employee engagement, productivity, injury rates and safety culture are all key indicators in the pursuit of an effective health and wellbeing model. Just like everyone has different strengths and weaknesses, the way in which an employee thrives in a business is unique. The challenge that employers now face is how to measure, assess, and recruit based on non-technical skills which ultimately affect a business.

Topics include:

  • Outline best practice pre-employment health screening to ensure a business employs right
  • Provide tools to improve your recruitment process and reduce risk of potential injury
  • Discuss the utility of cognitive and mental health screening tools to predict performance, productivity and ‘cultural fit’
  • Discuss ways to tailor ‘on-boarding’ personal development strategies to improve a new starters physical and psychological capability
  • Who should attend:Recommended for managers, supervisors, human resource, WHS and workers compensation managers.

    Cost: Free course

    Prerequisites: N/A

    Course offered in: NSW


    Need Help
    Call 1300 130 664 and ask for the client training department in your relevant State/Territory or via email:
    NSW - trainingnsw@allianz.com.au
    VIC - trainingvic@allianz.com.au
    ACT- trainingact@allianz.com.au
    WA - trainingwa@allianz.com.au
    TAS - chris.a.waterworth@allianz.com.au
    NT - trainingnt@allianz.com.au

    Our Cancellation Policy
    Please note: Allianz reserves the right to cancel any course if only minimal bookings are made. Clients will be advised of cancellations at least 1 week prior to the start of the course.
    Should you be unable to attend a course which incurs a fee, a substitute is always welcome at no extra charge. Alternatively, a full refund will be made if cancellations are received in writing (via letter, fax or email) at least 5 business days prior to the session. No refunds can be made if a booking is cancelled less than 5 business days prior to course commencement or the participant fails to attend.