Workers compensation operates under complex state-based legislation that can make understanding your obligations and managing your claims difficult. Our expert team understands the complexities of workers compensation and will support your business and injured workers through the claims management process.
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As a national workers compensation insurer, Allianz Australia has the capability to provide cover in all states and territories (except Queensland and South Australia).
If you require cover for the Northern Territory where Allianz Australia underwrites workers compensation insurance we recommend that you contact your insurance adviser in the first instance.
For more information about workers compensation in the Northern Territory visit the NT WorkSafe website or contact us on 1300 130 664.
Allianz is here to support you and your workers, many of which may not be familiar with workers compensation. In the event of a workplace injury, your workers will need information and guidance on what to expect once their claim is accepted. The following series of short videos, which you can share with your workers, explain the workers compensation journey from claims lodgement to receiving payments, treatment, recovery and return to work.
Workers compensation is compensation payable under the Return to Work Act to a worker who suffers an injury arising out of or in the course of their employment.
The worker may be entitled to compensation for weekly benefits while incapacitated for work, medical expenses, rehabilitation expenses and permanent impairment.
Register of Injuries
Workers must notify employers of an injury as soon as is practicable and can provide the notice verbally or in writing. Employers are required to maintain a record of all injury notifications. The record must include:
Name and address of the worker
Date of injury
Cause of injury
Lodging an injury notification
The NT legislation does not contain any specific timeframes around notification of an injury to your workers compensation insurer, however, we encourage you to notify Allianz of any injuries sustained as soon as practicable. This allows Allianz to commence active injury management to facilitate a prompt recovery and return to work for your injured employee.
The table below shows the typical lifecycle of a workers compensation claim. This table is a simple description of the claims process, so you know what to expect if you need to make a claim.
Step 1. (Worker step)
The worker completes pages 3 and 4 of the NT Worksafe prescribed claim form – “NT workers compensation claim form”.
Step 2. (Worker step)
The worker submits the completed claim form, along with the Statement of Fitness for Work certificate, to their employer.
Step 3. (Employer step)
The employer completes page 5 of the claim form provided by the worker.
Step 4. (Employer step)
The employer forwards the completed claim form, details of the injured worker’s earnings for 12 months prior to the date of injury and or the worker’s employment contract to Allianz within 3 working days of receiving the claim form from the injured worker.
Step 5. (Allianz step)
Upon receipt of the claim form and Statement of Fitness for Work, Allianz will assess the claim and in most cases advise all parties of liability determination within 3 working days.
NOTE: Allianz has 10 working days to assess liability from the date the worker submits their completed claim form to the employer (step 2), otherwise the claim is deemed accepted.
Step 6. (Allianz step)
If liability is accepted
The Allianz case manager collaborates with the worker, employer and nominated treating doctor to return the worker to work as soon as possible.
If liability cannot be determined without additional information (decision deferred)
The Allianz case manager will notify the employer and the worker of the delay in determining liability and the reason(s) why. The required additional information will be sought and a decision promptly made on receipt.
If liability is not accepted
The Allianz case manager will notify the employer and injured worker of the liability decision verbally and in writing, and advise the process to be followed should the decision be disputed.
Step 7. (Worker & employer step)
If liability decision is deferred, employers should commence paying weekly compensation within 3 working days. Reasonable medical and treatment costs will also be covered during this period.
If liability is accepted, all relevant accounts and wage reimbursements should be sent promptly to Allianz for payment..
Step 8. (Allianz step)
Allianz will keep in regular contact with the employer and worker to facilitate a prompt recovery and return to work. Assistance may be sought from specialist providers, such as occupational rehabilitation experts or medical professionals.
Step 9. (Worker & employer step)
The worker is certified fit for work with no ongoing treatment. All final accounts / wage reimbursements sent to Allianz for payment.
Step 10. (Allianz step)
Allianz closes the claim
For more information about claims management for employers in the Northern Territory, please download our Employer Information brochure.
TrainingAllianz provides education and information services to help you stay up to date and perform your workers compensation, injury management and Work Health and Safety (WHS) responsibilities.
Workplace Health & Safety
The active involvement of each individual in the workplace is essential for the success of any Workplace Health & Safety (WHS) management program. Our WHS courses will help you better manage workplace risks and develop a 'safety culture' in your workplace.
Workers compensation is one of the largest classes of insurance in Australia. Our Fundamentals courses are for employers new to workers compensation or those wishing to improve their workers compensation knowledge.
Getting workers to remain at, or return to work, as soon as possible after an injury is the goal for all businesses. Allianz offers a range of Return to Work related courses from essential skills through to advanced training.
Not all workers compensation claims are the same. Depending on the circumstances and the injuries sustained, there are different ways to achieve optimum outcomes. Our specialty courses will help you to effectively manage a number of more complex workers compensation issues.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the general insurer except in respect of life insurance, in which case Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer.