Workers compensation operates under complex state-based legislation that can make understanding your obligations and managing your claims difficult. Our expert team understands the complexities of workers compensation and will support your business and injured workers through the claims management process.
Our national network of claims and injury management specialists.
Targeted risk management advice to reduce workplace risk.
Our proven return to work record, reducing claims costs and improving employee well-being.
The security of the global Allianz Group, supporting more than 78 million people worldwide.
Allianz is committed to making each workers compensation claim experience positive for workers. Our goal is to provide rapid resolution and ongoing support to every Allianz customer with the highest level of care and courtesy. Our commitment is to assist with injury prevention and effective management of a workers’ return to health and work.
Allianz has a team of dedicated and experienced claims specialists to provide advice and guidance throughout the claims process. Working together, we can ensure needs are met and plans are in place to facilitate a safe, early and durable return to health and work.
Allianz is here to support you when you need us most. We understand that you may not be familiar with workers compensation and if you experience a workplace injury, you will need information and guidance on what to expect once your claim is accepted. To help you, the following series of short videos explain the workers compensation journey from claims lodgement to receiving payments, treatment, recovery and return to work.
Your journey - Workers Compensation
Allianz is committed to supporting your recovery and return to work and helping you understand the workers compensation process. Watch this video to learn more.Learn moreLearn more
Your life covered – Receiving payments
At Allianz, we are committed to providing access to compensation for your time off work without delay so that you can focus on your recovery.Learn moreLearn more
Your health first – Treatment
Getting the treatment you need and being actively involved in your recovery will see you return to health sooner.
Your recovery is a collaborative effort. Everyone has a role to play.
Recovery at work has been shown to lead to better physical, social and financial outcomes.
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Rights and responsibilities
These are set out in the Workers Compensation Act 1987 and Workplace Injury Management and Workers Compensation Act 1998 (detailed below).
You must make all reasonable efforts to return to work in your pre-injury employment or alternative suitable employment. If you refuse a reasonable offer of suitable employment, provisional payments may be discontinued. These responsibilities involve your active participation in the following steps towards your recovery at work:
Working collaboratively with us to develop a plan that outlines your return to work and health as well as fulfilling your commitments and responsibilities detailed within the plan.
Nominating a medical practitioner who is prepared to participate in the development of a plan that outlines your return to work and health.
Actively participating in any assessment for the determination of your capacity for employment; this may include workplace/vocational rehabilitation or medical examination.
Notifying us of any changes to your personal details or change in your medical and treatment providers.
Advising us of change in employment that affects your earnings; whether it is new employment or in your own
Return to work
Central to our proven track record in delivering timely and sustainable return to work outcomes is a commitment to solutions that focus on recovery at work, at the earliest opportunity. Allianz understands the importance of integrating this principle into our core claims management activities to achieve positive return to health and work outcomes for workers and minimise the cost to your business. Our recovery at work philosophy is supported by a model that focuses on:
the importance of early intervention and embedding the social, health and financial benefits for all parties of return to work, into our practices.
early referral to workplace rehabilitation providers when appropriate, that provide tailored programs to support the employer with accommodating recovery and return to work and assist with the workers compensation processes.
actively engaging you, the worker and their medical and treatment providers in the return to work planning to facilitate early and durable recovery at work.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the general insurer except in respect of life insurance, in which case Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer.