Business Insurance Claims

What should I do if I need to make a small business insurance claim?

Notifying us of a Motor or Property claim


Call 13 10 13 and one of our friendly consultants will assist you with the claims process.

Call 13 10 13

Paper forms

We list a range of insurance claim forms that can be downloaded and sent to Allianz.

Find out more

Available Claims FormsFor your convenience, please find below a range of insurance claim forms that can be downloaded and sent to Allianz.

Steps to submit

  • Print out and complete the relevant claim form.
  • Make sure you have provided all of your contact details.
  • Email, post or fax the claim form to Allianz.

Submit by email, post or fax

Email, fax or mail the claim form to:

Notifying us of a Public or Products Liability Incident

Paper form

Download the Public / Products Liability Incident Report form and send it to Allianz.

Download form


Submit an incident report form online now.

Submit online


Call our Public and Products Liability claims department on 13 10 13

Call us

Disaster support

If you're an Allianz customer and you've been affected by a disaster we’re available to help you, 24 hours a day.

We have a 24-hour hotline available on 13 10 13 should you wish to lodge a claim. Overnight, you can only commence lodgement of a claim or request a call back from one of our consultants

Every claim is important to us, and so is your time, so if your claim is for less severe damage, use our online claim form to submit your motor claim or property claim.

You’ll still receive Allianz's great customer service, but you'll avoid phone queues, and you'll be allowing those who've been hardest hit to receive urgent assistance.

So call 13 10 13 or use our online motor claims form or property claims form, anytime, day or night.