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Preparing for storms in Australia

Australian communities suffer a significant impact from storms every year. Violent winds accompanied by rain, hail or snow can topple trees and power lines onto cars, homes and other buildings.

When storms occur, your family’s safety comes first. Contact 000 in any emergency, or your local state emergency service.

Precautions you can take ahead of storms

  • Ensure that gutters and downpipes on your home and other structures are clear so that heavy rain can flow freely off your roof.
  • Ensure that tiles, corrugated sheets or other coverings on your roof are secure and can withstand high winds.
  • Secure any items around your house that could become dangerous if blown about in high winds.
  • Ensure that tree branches do not overhang your house.
  • Draw up a Home Emergency Plan that includes where you and your family will go if you have to evacuate your home and how you will contact each other if separated.
  • Keep a list of emergency telephone numbers in easy reach, plus details of local relief centres and evacuation routes.
  • Put together an “emergency pack” containing tinned food, water, a first-aid kit, blankets, warm clothing, spare batteries, matches and a tin-opener.
  • Equip yourself with a battery-powered radio and torch so that you can stay updated on power restoration and evacuation alerts if the power is cut.
  • Gather sentimental, important and valuable items and photos that you can take with you should you need to evacuate.
  • Identify a room in your house where you can shelter if you cannot evacuate.

Precautions you can take as a storm approaches

  • Ensure that outdoor furniture, bicycles, pot plants or other outside items that could become projectiles are secured or taken inside.
  • Put your car in the garage.
  • Secure doors, windows and awnings.
  • Shift furniture and fixtures away from windows and doors.
  • Unplug electrical items, especially computers.
  • Ensure that you have drinking water in containers.
  • During the storm, stay indoors and away from windows.
  • Use a battery-powered radio to monitor your local radio station for updates on the weather, power supply, emergency warnings and evacuation alerts.
  • Carry your mobile phone with you.
  • Avoid fallen power lines.
  • And, avoid driving during heavy storms.

Ensure you have the right cover for your circumstances

At Allianz, we’ve been helping Australians get back on their feet after adverse events for over 100 years.

But, you should always check that your insurance policy has the right level of cover for you.

We offer cover for a range of insured events such as storm and cyclone. If available, flood can be added as an optional cover to your home or landlord policy. Please note, a 72 hour exclusion period may apply.

For full details about what is and isn’t covered, check your Product Disclosure Statement, Policy Schedule or Certificate of Insurance.

How to lodge a claim

Our first priority is your safety. Please keep yourself and your family out of harm’s way until the danger is over. Then, when it’s safe to do so, contact us when possible.

The Allianz Claims Services Team will be ready to assist with enquiries and lodging claims to ensure you receive prompt, expert assistance and support.

If your property and/or motor vehicles are damaged as a result of cyclones, flooding, storms or bushfires, it’s best to lodge a claim online here to minimise delays. A Claims Team consultant will contact you as soon as possible.

Or, call us on 13 10 13, or contact your broker.

Our Claims Team is here to help you. You don’t need your policy documents. Our Claims Team can locate these details for you.

Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, please consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website.

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Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the general insurer except in respect of life insurance, in which case Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer.

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