How to lodge a claim
Our first priority is your safety. Please keep yourself and your family out of harm’s way until the danger is over. Then, when it’s safe to do so, contact us when possible.
The Allianz Claims Services Team will be ready to assist with enquiries and lodging claims to ensure you receive prompt, expert assistance and support.
If your property and/or motor vehicles are damaged as a result of cyclones, flooding, storms or bushfires, it’s best to lodge a claim online here to minimise delays. A Claims Team consultant will contact you as soon as possible.
Or, call us on 13 10 13, or contact your broker.
Our Claims Team is here to help you. You don’t need your policy documents. Our Claims Team can locate these details for you.