If you’re in financial difficulty and are finding it difficult to pay your premium, we can offer:
If you have a new or existing claim and are unable to pay the excess upfront, let us know and we can offer:
If you have made a natural disaster claim and need urgent financial support, let us know us about your situation. We may:
If you owe us a debt related to a claim event and are unable to pay, you can apply for financial hardship support. Depending on your circumstances we may:
These measures are also available if one of our debt collectors is already working with you. Ask for information about our financial hardship process.
If you’re going through financial hardship, please contact us today and talk to us about your situation.
The National Debt Helpline is a not-for-profit service helping customers get back on track with their finances. They can connect you with professional financial counsellors who offer a free, independent and confidential service.
Any advice here does not take into account your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision please consider the relevant Product Disclosure Statement (PDS)/Policy Wording, Supplementary PDS (where applicable) & PDS update (privacy notice) which are available on this website.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the general insurer except in respect of life insurance, in which case Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer.
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