SA CTP Insurance

The name of your current CTP Insurer appears on your registration renewal notice, under the Your Details section (which appears near the top-right corner of the notice).

Alternatively, you can use the EzyReg system or call the CTP Regulator Enquiries Line on 1300 303 558.

You can choose to insure with Allianz at the time you renew your vehicle’s registration by:

1. Tick-a-box: Registration renewal notices will include a list of all CTP insurers along with their corresponding price and claimant survey rating. You need to simply tick the box of your desired insurer when renewing your registration at a DPTI office.


2. Online nomination: If you are renewing your registration online, you will be provided with the choice of insurers along with their price and claimant survey rating.

The CTP Regulator conducts periodic claimant surveys. Claimants are surveyed approximately three months after lodging a claim, and include claimants that are receiving legal representation. The survey questions focus on Responsiveness, Information Usability, Staff Professionalism and Communication. The survey results in the calculation of a published claimant satisfaction score, expressed as a percentage, which is displayed on registration renewal documents next to each approved insurer.

The SA CTP Insurance Regulator sets a maximum and a minimum price that can be charged for CTP insurance for each type of vehicle. CTP insurers are free to set their prices anywhere within this range. The maximum and minimum prices may vary from time to time likely due to changes in economic factors and/or the cost of CTP claims across the industry. Your CTP premium will be shown on your registration renewal notice.

To learn more about premiums and how they are set, visit the SA CTP Insurance Regulator.

You can renew your registration online, visit EzyReg.

You can also visit a Service SA Centre with your registration renewal notice.

If you have any other questions about renewing registration, you can call DPTI on 1300 361 021 or visit their website.

If you choose Allianz as your CTP insurer, the Department of Planning, Transport & Infrastructure (DPTI) sends Allianz daily transaction files with all the relevant policy, vehicle registration and payment information. It is then uploaded into our system, to create a policy record for each vehicle.

Generally CTP Insurance covers your liability and the liability of anyone who drives your vehicle for any injuries that might be caused to other road users in any accident.

For more information about CTP insurance, please visit http://www.ctp.sa.gov.au/vehicle-owners/about-ctp-insurance

Generally Compulsory Third Party (CTP) personal injury insurance covers injury caused to third parties when you or the person driving your vehicle is the driver at fault in an accident. Third parties include your passengers and other road users, such as drivers, passengers of other vehicles, pedestrians, cyclists, motor cyclists and pillion passengers.

In some circumstances, the CTP compensation paid to the injured person may be recovered from you if, for example, you:

• Drove an unregistered vehicle;
• Were under the influence of alcohol or drugs;
• Were speeding or driving dangerously;
• Intentionally caused injury;
• Drove a vehicle without the owner's permission;
• Don't hold a current driver's licence; or
• Drove an unroadworthy or overloaded vehicle.

The money recovered from you may include injury compensation and claims' management costs.

No, CTP Insurance does not cover damage to your vehicle, other vehicles or property. It is necessary to take out separate car insurance in order to be covered for these events.

To find out more about other Allianz car insurance options, please click here.

If you suffer injuries as a result of a motor vehicle accident and it is shown that another driver was ‘at fault’, you may be entitled to make a claim for damages against the other driver’s CTP insurance policy. However your damages will be reduced by the degree to which you were at fault.

If you are a driver totally at fault in the accident, you will not be entitled to claim any benefits under your SA CTP Policy. However, if your injuries are severe, you may be entitled to make a claim under the government’s Lifetime Support Scheme. For more information on the eligibility requirements of this Scheme, go to lifetimesupport.sa.gov.au.

For more information on who can make a claim please visit ctp.sa.gov.au/injured-people/who-can-make-a-ctp-claim.

The Department of Planning, Transport and Infrastructure issues CTP insurance renewal notices, and provides premium collection services as part of the vehicle registration process. While it is not necessary to contact Allianz to renew your CTP policy, we are available to answer any questions you might have. Simply call us on 1300 686 725.

Questions about the CTP claims process? Click here to find out more.