Online, any time
The fastest, easiest way is via our online claims form. You can submit your car insurance claim notification 24 hours a day, 7 days a week, whenever it suits you.
It takes less than 10 minutes to complete the form, and once we receive it, one of our friendly claims consultants will contact you as soon as possible.
Over the phone
- Secure form
- No phone queues
- Immediate confirmation number for your reference
Alternatively you can call us on 13 1000 and one of our friendly consultants will take you through the claims process.
To speak to a motor claims consultant:
- Call 13 1000
- Select Option 2 for motor and home insurance enquiries, then
- Select Option 2 for all claims enquiries, then
- Select Option 1 for motor claims enquiries
To assist us in processing your car insurance claim, please have your car insurance policy number and details of the accident, including contact details for any other drivers and details for all other cars involved.
Click on the links below for further information about:
When the vehicle is not driveable
If a vehicle is written off
Third Party claims