Make a Claim

Lodging a claim

Completed claim forms can now be lodged electronically. Please note that to use the on-line Claim Lodgement System you will need electronically saved versions of all completed claims documentation.

To access the Worker’s Compensation Claim Lodgement System simply click here

Alternatively, you can post your completed claim forms to:
Allianz Australia Workers' Compensation (Victoria) Limited
GPO Box 80 Melbourne VIC 3001

Whether you are an employer or an injured worker, further information can be found at the Worksafe Victoria website, or by contacting the Allianz Claims Assist line on 1300 659 334.

Employer Obligations: As an employer, you need to understand the claims process and what you can do to assist an injured worker return to work safely.

Access to Workcover Claim Information Request Form: The Access to WorkCover Claim Information Request form is designed to assist workers to access information concerning a Workcover claim. However, workers are not obliged to use it, and can contact Allianz directly on 03 9234 3800 (Monday to Friday: 8:30am to 5pm).

Return to Work: An employer has an obligation to establish a Return-to-Work program. Find out about your obligations through our Return to Work Obligation Checklist.

Return to Work Plan: Our VIC Employer Return to Work Plan outlines all you need to know about developing a plan for getting injured employees back to work.

Calculating benefits

VIC FAQ - Pre-Injury Earnings Indexation

Claims Assist Line

The Claims Assist Team is available to give advice on claim lodgment, employer liability, and Return to Work guidance. This service assists injured workers and employers in the initial stage of lodging a workcover claim.

If you would like details or further information, please call us on 1300 659 334 (Monday to Friday: 8:30am to 5pm).