If you are the driver/rider or owner of a vehicle that has been involved in a motor vehicle accident and someone was injured as a result of that accident then you are required to notify Allianz that the accident has occurred.
It is also a requirement that where someone was injured as a result of a motor vehicle accident that you attend a Police station to report the accident. (This is not required if the Police attend the accident site).
Please ensure that you advise the officer taking the report that there was an injury arising from the accident.
Step 1: Complete an 'Accident Report Form'
Additional information regarding the SA CTP Claims process can be obtained in the
'Been involved in a crash?' brochure.
Step 2: Lodge the Accident Report Form with Allianz
Alternatively you can call Allianz on 1300 137 331 and after taking some preliminary details, we will send you the forms for you to complete.
Step 3: Allianz will contact you
On receipt of your form you will be notified of your reference number and the contact details of the person managing your claim. Should you wish to check on the progress you can contact your Claims Consultant directly on the number provided or call 1300 137 331.
If you have been injured in a motor vehicle accident where the vehicle at fault was registered in SA, you may be entitled to compensation under the SA CTP Scheme.
You will not be able to make a CTP claim in SA if:
If you were the driver of a vehicle that is deemed to be more than 25% at fault for the accident, an excess will apply. You will be contacted by your Claims Consultant to discuss the circumstances of the accident and will be advised of the decision made and of the amount (if any) payable.