Business Insurance claims
To make a Business Insurance claim :
- Take precautions to prevent further loss, damage or liability
- Notify the police if necessary as soon as reasonably possible
- Have your policy number available and details of what has happened
- You can start your claim by clicking the respective link or call the number below and one of our friendly consultants will assist you with the claims process.
- If we believe that it is necessary for your claim to be assessed by a Loss Adjuster we will appoint one of our preferred Loss Adjusters, who will be in contact promptly to arrange a convenient time to visit you.
Motor Claims
Make a claim online or call
13 10 13 and one of our friendly consultants will help you with the claims process. You can choose your own repairer
1. For more information about choice of repairer, refer to your
PDS for full details. See our
Repairer locator for details of available repairers.
1If you choose your own repairer, we may need a second quote from another repairer chosen by us just to make sure the quote you've received is reasonable. We may then authorise repairs, pay you reasonable repair costs or the car’s agreed value or replace your new car where policy conditions are met.
Property Claims
Make a claim online or call
13 10 13 and one of our friendly consultants will help you with the claims process.
Public or Product Liability Claims
Submit an incident report online or call one of our friendly consultants who will assist you with the claims process.
For bodily injury: 02 8988 9982
For non-bodily injury: 02 8988 9969
Workers' Compensation Insurance claims
For more information on making a Workers' Compensation Insurance claim, select your state or territory below:
ACT Workers' Compensation Claims
NSW Workers' Compensation Claims
NT Workers' Compensation Claims
TAS Workers' Compensation Claims
VIC Workers' Compensation Claims
WA Workers' Compensation Claims