Click on the blue button if you need to quickly exit this website. You’ll immediately be taken to a search engine instead. It won’t change your browsing history. Always call 000 if you or your family are in immediate danger or in an emergency.
Support for customers experiencing family and domestic violence
We recognise family violence is a serious issue that can affect all members of our community. We’re committed to helping our customers who may be experiencing family violence feel safe, supported, and informed.
Our family violence policy outlines the support available to all customers who may be experiencing family violence. It acknowledges that if you’ve previously experienced family violence or are currently experiencing family violence you may provide indications or disclose this through your contact with us.
We have a responsibility to make sure we have measures in place to support you in these times of need.
Family violence resources
Family violence and the risks of insurance
This research paper identifies the key risks for anyone entering into a policy arrangement with their partner.
Protecting yourself during a separation
We recognise how serious family violence is. Here’s what to consider when separating from your partner.
Allianz Family Violence Policy
This policy is designed to help you in dealing with us if you’re experiencing family and domestic violence.
Understanding family violence and the role of the car and insurance
This research paper identifies how car insurance policies can cause further harm in domestic and family violence situations.
Motor vehicle insurance and family violence
What to consider to protect access to your vehicle.
Support services
If you’re experiencing difficult circumstances, we’re ready to provide the additional support you might need at this time. Visit Contact Us to get in touch.
If you need support from someone else, such as a lawyer, consumer representative, interpreter, family member or friend, let us know and we’ll work to help you.
Other services that may help in Australia
Always call 000 if you or your family are in immediate danger.
If you’re in need of financial support, your bank may be able to help provide relief for your mortgage payments or support you in other ways. If you’re finding it tough to pay your bills, give your utility company a call. They may also be able to help.
1800RESPECT
National 24-hour domestic and family violence and sexual assault line.
Call 1800 737 732
MensLine Australia
24/7 support, information and referral service for men with family and relationship issues.
Call 1300 78 9978
Lifeline
Beyond Blue
National Debt Hotline
Financial counselling is a free, confidential service to help people in financial difficulty.
Call 1800 007 007
National Association of Community Legal Centres
A not-for-profit, community organisation providing legal and related services to the public.
NewAccess for Small Business Owners (NASBO)
A guided self-help mental health coaching program. It’s free, confidential and convenient. Available nationally by phone or video call.
Call 1300 224 636
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Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.