Allianz Australia

Best General Insurance Company of the Year 2010*
General Insurance Company of the Year 2009+

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Allianz wins 2010 ABF Best General Insurance Company of the Year Award

Sydney, 22 October 2010


Allianz is proud to be named the winner of the Best General Insurance Company of the Year Award at the 2010 Australia Banking and Finance Insurance Awards.

Commenting on Allianz’s success, Managing Director, Terry Towell, said “Allianz is delighted to win the 2010 Best General Insurance Company of the Year award.”

The Award is presented to the general insurance company judged to have performed best against a range of criteria including market share, financial strength, claims experience, customer experience and product offering.

Addressing the criteria in its submission, Allianz highlighted its:

  • strong organic premium growth of 10% in 2009 against the background of an uncertain economic environment and continuing strong growth to June 2010, resulting in an increase in market share to 10.5%;
  • financial strength, evidenced by a normalised Return on Equity of 18.4% in the year to June 1010 and an Insurance Margin of 16.1% over the same period, based, among other things a total expense ratio of 25%, which is lower than its peers; and
  • market-leading customer service, for example, the compliment from an Allianz customer affected by the Melbourne hail storm, who wrote “I would just like to say ‘Thank you’ for your fantastic service, I will be singing the praises of Allianz for a long, long, time to come.”

“To be named Best General Insurance Company of the Year is a great honour and an award that formally recognises the hard work of all our employees over the past years as we have strived to create an organisation that delivers to our customers in their moment of truth, particularly when they have a claim,” Mr Towell added.

Concluding, Mr Towell said, “this is a prestigious award and one that will help us continue to build our brand as a trusted insurer and provides well-deserved recognition to Allianz’s more than 3000 dedicated employees who come to work every day with the sole purpose of giving every one of our customers and business partners the first class customer service they deserve – what we call ‘The Allianz Experience’.”

Allianz Australia - General Insurance Company of the Year 2009*

The Allianz Australia Group operates in Australia and New Zealand. It includes one of Australia’s largest general insurers, a leading private workers’ compensation insurer, and a life insurer.

Allianz Australia delivers a wide range of personal, commercial and corporate insurance products and services. It is proud to be of service to more than 2 million policy holders and over 50% of Australia’s top 200 BRW listed companies have some form of insurance cover with the group.

Allianz Australia offers a wide range of insurance products and services including car insurance, home insurance and Life insurance.

Allianz Australia has approximately 3300 staff and is a wholly-owned subsidiary of the worldwide Allianz Group, one of the world’s largest financial services companies.

The Allianz Group’s commitment to social, environmental and economic sustainability has been acknowledged internationally by the Dow Jones Sustainability Index, which recognised the Allianz Group as the most sustainable primary insurance company in the world since 2006.

*Australian and New Zealand Insurance Industry Awards