Sydney, 19 October 2012
Allianz is proud to be named the winner of the General Insurance Company of the Year 2012 at the Australia Banking and Finance Insurance Awards.
Commenting on Allianz’s success, Managing Director, Terry Towell, said, “Allianz is delighted to win this prestigious award, which recognises the commitment of our dedicated employees who work relentlessly to provide our customers with the best possible service, particularly during their time of need.”
“The award recognises Allianz’s commitment to constant improvement and innovation. Allianz is also committed to ongoing employee development and training; flexible and competitive product offerings; a strong focus on corporate social responsibility; and value for our partners and stakeholders,” Mr Towell said.
In its General Insurance Company of the Year submission, Allianz highlighted:
- Allianz’s strong performance and growth in 2011-12. Despite a significant number of catastrophes and associated losses, Allianz achieved an overall organic premium growth of 9.3% while maintaining a strong underwriting profit.
- Allianz’s claims experience, which in 2011 supported our customers recover from eight major catastrophes, in particular, the Queensland Floods, Cyclone Yasi and Melbourne Hail Storms. Despite these events, Allianz continually improved its claims performance by establishing a number of initiatives to build on its industry-leading claims service.
- Allianz’s focus on improving the customer experience, which saw the company implement a number of new initiatives.
- Allianz Australia has an AA- Standard & Poors rating (reaffirmed May 2011) and Allianz SE (Allianz Australia’s parent company) has an AA rating, the highest of any of its global peers.
“I am proud of the team at Allianz and applaud their dedication to delivering in those times when our customers need us most, what we call ‘The Allianz Experience’,” said Mr Towell.
Large General Insurance Company of the Year 2012, 2011, 2009*
General Insurance Company of the Year 2012, 2010, 2007, 2006**
Allianz Australia delivers a wide range of personal, commercial and corporate insurance products and services to more than 2 million policyholders. Over 50% of Australia’s top 200 BRW-listed companies have some form of insurance cover with the group and the group provides workers compensation services to around one-fifth of Australian employees.
*Australian Insurance Industry Awards
**Australian Banking and Finance Insurance Awards