How to make a life insurance claim

For all Life insurance claims, please call us on 1300 362 108 between the hours of 8:30am and 5:30pm, Monday to Friday, and speak with a Life Claims Consultant.

Our Claims staff will ask for some details and send you a claim form to complete, sign and return to us. They will also advise you of any other supporting documentation required to assess your claim. This may include:

  • a death certificate;
  • a medical report or test result;
  • a laboratory result; or
  • any other documentation relevant to the claim

Please contact us to advise us of your intention to claim as soon as possible after an insured event has occurred.

Important note:

The insurance is issued by Allianz Australia Life Insurance Limited ABN 27 076 033 782, AFSL 296559. The information contained on this website is general information only. It does not take into account your individual objectives or financial situation. You should therefore consider the appropriateness of the insurance having regard to your objectives, financial situation and needs. Prior to making any decision you should read the PDF Download Allianz Life Plan Product Disclosure Statement and Policy Document (PDS). You should seek advice from your financial adviser before deciding on appropriate insurance cover.

5 Star CANSTAR Rating Direct Life Insurance 5 Star Canstar Rating for Outstanding Value

Allianz rated outstanding value for the fifth year by CANSTAR.

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