Please note our Sales and Service Contact Centre will be closed on Thursday, 25 April 2024
We’re otherwise operating under the hours listed below.
Please note our Sales and Service Contact Centre will be closed on Thursday, 25 April 2024
We’re otherwise operating under the hours listed below.
Due to scheduled maintenance, there will be an outage across our online systems between 10 PM Wednesday 24 April and 4 AM Thursday 25 April AEST.
During this time, you won’t be able to submit a claim online. For any urgent claims enquiries during this time, please call us on 13 10 13.
We sincerely apologise for any inconvenience this may cause.
Bodily injury claims:
02 8988 9982
Other liability claims:
02 8988 9969
Monday to Friday,
8:30 AM to 5 PM AEST
If your condition is life threatening, call the emergency services immediately.
Australian-based case managers are here for you 24/7 if you need help while travelling, with registered nurses and doctors available.
Available for Allianz Travel Insurance policyholders.
TTY users Call 133 677 and
then ask for 13 1000
Speak and Listen users
Call 1300 555 727 and
then ask for 13 1000
Internet relay users
Connect to the NRS
and then ask for 13 1000
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.