Online, any time
The fastest, easiest way is via our online claim form. You can submit your home insurance claim notification 24 hours a day, 7 days a week, whenever it suits you.
It takes less than 10 minutes to complete the online claims form, and once we receive it, one of our friendly claims consultants will contact you as soon as possible.
Before you submit a Home insurance claim
- Secure form
- No phone queues
- Immediate confirmation number for your reference
You'll find that completing your online claim form
is quicker if you have these details at hand before you start:
Over the phone
- Your policy information
- Information about the incident, such as the date, where the damage occurred, etc.
- Details about the loss or damage you are claiming for
- Information about any other people, vehicles or property involved
Alternatively, you can call us on 13 10 13 and one of our friendly consultants will take you through the Home insurance
To assist us in processing your Home insurance
claim, please have to hand your policy number and details of what has happened. A professional Claims Consultant will discuss the loss with you and determine the most appropriate method to expedite your Home insurance
If we believe that it is necessary for your Home insurance
claim to be assessed by a Loss Adjuster we will appoint one of our preferred Loss Adjusters who will be in contact promptly to arrange a convenient time to visit you.