It takes less than 10 minutes to complete the online claims form, and once we receive it, one of our friendly claims consultants will contact you as soon as possible.
You'll find that completing your online claim form is quicker if you have these details at hand before you start:
Alternatively, you can call us on 13 10 13 and one of our friendly consultants will take you through the Home insurance claims process.
To assist us in processing your Home insurance claim, please have to hand your policy number and details of what has happened. A professional Claims Consultant will discuss the loss with you and determine the most appropriate method to expedite your Home insurance claim.
If we believe that it is necessary for your Home insurance claim to be assessed by a Loss Adjuster we will appoint one of our preferred Loss Adjusters who will be in contact promptly to arrange a convenient time to visit you.
If you need to lodge a glass claim, you can call O'Brien Glass on 1800 557 055. O'Brien Glass is our preferred supplier for all glass claims.
To assist us in processing your Home insurance claim, please have your Allianz policy number with you when you call, together with details of how the breakage occurred, and O'Brien Glass will manage the process for you.
For more information about O'Brien Glass visit their website.
For terms, conditions and exclusions of our insurance, please refer to the Product Disclosure Statement (PDS).