Allianz Australia

Best General Insurance Company of the Year 2010*
General Insurance Company of the Year 2009+

Call us on 13 1000

Claims information

Can I make a SA CTP claim?

If you have been injured in a motor vehicle accident where the vehicle at fault was registered in SA, you may be entitled to compensation under the SA CTP Scheme.


You will not be able to make a CTP claim in SA if:

  • You were entirely at fault in the accident; or
  • The vehicle at fault was not registered in SA. You may, however, be able to claim against the CTP Scheme of the state in which the vehicle was registered.

The guide below has been compiled in order to assist people who have been injured in a motor vehicle accident and who may be able to make a SA CTP claim. If you are still uncertain of your entitlement to make a claim, call Allianz as soon as possible on 1300 137 331.


PDF Download A Guide for People Injured in a Motor Vehicle Crash
Acknowledgement: Insurance Commission of WA for permitting adaptation of their Guide


How do I make a claim?

Step 1: Complete an PDF Download Injury Claim Form


Step 2: Lodge the Injury Claim Form with Allianz

Simply print out and complete the form and either:
  1. Mail it to: Allianz Australia SA - CTP GPO Box 2198 Adelaide SA 5001
  2. Fax it to 1300 137 431
  3. Deliver it to Allianz CTP Reception at 89 Pirie St, Adelaide SA 5001
Alternatively you can call Allianz on 1300 137 331 and after taking some preliminary details, we will send you the forms for you to complete.

Step 3: Allianz will contact you

On receipt of your claim form you will be notified of your claim number and the contact details of the person managing your claim. Should you wish to check on the progress of your claim you can contact your Claims Consultant directly on the number provided or call 1300 137 331.


For answers to other questions you may have, try our FAQs.


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