The Allianz experts for Corporate and Specialty risks in the Pacific region

Allianz Global Corporate & Specialty is a dedicated global carrier for corporate and specialty insurance solutions. We are structured to service the specific needs of the most complex international businesses, working in partnership with our clients and brokers to help them manage their risks responsibly.

Global reach and local expertise

In the Pacific region, we offer insurance solutions for approximately 60% of the BRW’s Top 100 companies. Through our global network of Allianz Group companies, operating in more than 70 countries, we have access to the full range of insurance and risk management products, while our single point of contact approach ensures an easy way of doing business with us.

AGCS Pacific is able to respond to your needs for comprehensive global insurance coverage by coordinating International Insurance Programmes, providing locally admitted solutions in more than 150 countries.

Our products and services

The well balanced portfolio and product mix of AGCS Pacific closely mirrors that of our global network with a strong emphasis on:

• Property
• Liability
• Marine
• Financial Lines
• Construction & Engineering
• Aviation

Our philosophy

AGCS - Pacific provides a consistent approach, listening to and respecting our customers’ needs. The effective management of claims is a vital function and represents the ‘shop window’ of our after-sales service. The benefits for clients of AGCS - Pacific claims service are:

• An experienced, qualified and committed claims team
• Tailored solutions to meet the specific needs of our clients
• A customised Claims Handling Procedure
• An established relationship with agreed protocols in advance of claim events
• A simple and transparent approach

Market Management

Client focus is a key element of our strategy and we aim to build strong partnerships with our clients and brokers. The market management team works with staff across the business to develop tailored solutions that fit our clients’ needs. Key account management and broker relationship management is an integral part of our business, helping us to constantly improve the AGCS value proposition and enhance the broker and customer experience.

Account Management Strategies

Client focussed delivery through an extensive international network is a core differentiating element of the AGCS Pacific’s strategy. This means combining the service capabilities of Allianz’s worldwide operations with a close working relationship with our clients. Our aim is to ensure a transparent dialogue where AGCS can develop a real understanding of our clients’ requirements, buying power and global presence to the mutual benefit of all parties.

• A critical component of the AGCS service is the provision of highly experienced and flexible personnel to work with and meet the needs and expectation of our clients and brokers
• AGCS - Pacific undertakes regular account review meetings, with a structured agenda, to cover all aspects
  

ARC Risk Management

Allianz Risk Consultants form an integral part of the AGCS underwriting process. Our degree qualified engineers cover a range of disciplines including civil, chemical and mechanical and whilst their technical expertise is valued, building strong relationships with our customers is equally important. They call on their significant experience and industry specific expertise to conduct field surveys, gathering in depth information that allows them to understand our client's property and business interruption exposures. Opportunities for risk improvement are discussed on site with our client and corresponding recommendations are presented in a written report.

Our strengths

Assessing risks, learning from losses and providing know-how transfer for corporate clients. Qualified engineers offering technical expertise and a commitment to relationship management.